Is tackling failure demand a priority for your organisation? buff.ly/3QjN2eH #CitX #CX #CitizenExperience #FailureDemand

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Join GovMetric Managing Director Nic Streatfeild and Tim Coulthard in the latest episode of The Government Transformation magazine Show for a deep dive into the challenges and opportunities around #CitizenExperience. buff.ly/3PqRMy6 #CustomerExperience #CitX

Improving the victim experience starts with understanding it. We enable police forces to capture and take action on victim feedback. #CitX Learn more: buff.ly/3oEHH5g

Learn how a police force is using GovMetric #CX to drive evidence-based improvements by completely automating victim surveying: buff.ly/3oEHH5g #CitX

We helped a force’s understanding of victims’ experiences at key points in their journeys, and to use this insight to drive the tangible improvements in service delivery that are leading to better outcomes for citizens and improved operational efficiency. buff.ly/39FIFKI

Sifting through the outputs of our workshop on #datadrivendecisionmaking at last week's #localgovcamp - fantastic to read so many great examples of #councils using data to design better services and a deliver better #citizenexperience.

Delighted to be supporting this GovMetric

I'd me interested in meeting the winner!

This is absolutely horrendous. If the ⁦Victims’ Commissioner for London⁩ can’t get justice in a case like this god help the rest of us Victim stalked for almost 20 years calls sentence 'an insult' bbc.co.uk/news/uk-634723…

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GovMetric is hiring! If you're a talented Marketing professional and you have a passion for improving public services, please take a look. govmetric.com/marketing-mana…

Can investing in citizen insight programmes save money in the public sector? According to the internet's favourite AI chatbot, the answer is a resounding YES... lnkd.in/d497dad9 #citizeninsight #failuredemand #chatgpt #govtech

I'm attending Tenant and Resident Engagement Conference. Would you like to attend? linkedin.com/events/tenanta…

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Off to deepest Wales to discuss tackling failure demand. GovMetric #lgcwales

Great to see everyone at #lgcwales Local Gov Camp and to talk #failuredemand again. Thanks Nick Hill for organising! Great sessions from placecube, Data Orchard and Amazon Web Services. Thanks to all the delegates for sharing whats happening in their own organisations. #citx #govmetric

We are hiring! linkedin.com/jobs/view/3617…

🚀 6 Steps, here's how CaseTracker optimises the management of complaints in the public sector: ✅ Capture ⇢ Process ⇢ Respond ⇢ Manage ⇢ Report ⇢ Improve Watch the video below to learn how CaseTracker can help your public sector organisation! #complainthandling

GovMetric is delighted to announce that Norwich City Council has launched with us. Via the website, citizens can now provide vital feedback to help council services react to service issues and help drive service improvement. Norwich City Council #CustomerExperience #voiceofthecustomer