Mark Nicholson (@mjnic14) 's Twitter Profile
Mark Nicholson

@mjnic14

Advocate for enabling technology with/for like minded public sector digital types - for the public good!

ID: 550291638

linkhttp://www.e-shot.net calendar_today10-04-2012 15:38:28

545 Tweet

185 Followers

203 Following

GovMetric (@govmetric) 's Twitter Profile Photo

Is tackling failure demand a priority for your organisation? buff.ly/3QjN2eH #CitX #CX #CitizenExperience #FailureDemand

Is tackling failure demand a priority for your organisation? buff.ly/3QjN2eH 
#CitX #CX #CitizenExperience #FailureDemand
GovMetric (@govmetric) 's Twitter Profile Photo

Join GovMetric Managing Director Nic Streatfeild and Tim Coulthard in the latest episode of The Government Transformation magazine Show for a deep dive into the challenges and opportunities around #CitizenExperience. buff.ly/3PqRMy6 #CustomerExperience #CitX

Join <a href="/GovMetric/">GovMetric</a> Managing Director <a href="/nicstreatfeild/">Nic Streatfeild</a> and Tim Coulthard in the latest episode of The <a href="/GovXDigital/">Government Transformation magazine</a> Show for a deep dive into the challenges and opportunities around #CitizenExperience. buff.ly/3PqRMy6

#CustomerExperience
#CitX
GovMetric (@govmetric) 's Twitter Profile Photo

Improving the victim experience starts with understanding it. We enable police forces to capture and take action on victim feedback. #CitX Learn more: buff.ly/3oEHH5g

Improving the victim experience starts with understanding it. We enable police forces to capture and take action on victim feedback. #CitX 

Learn more: buff.ly/3oEHH5g
GovMetric (@govmetric) 's Twitter Profile Photo

Learn how a police force is using GovMetric #CX to drive evidence-based improvements by completely automating victim surveying: buff.ly/3oEHH5g #CitX

Learn how a police force is using <a href="/GovMetric/">GovMetric</a> #CX to drive evidence-based improvements by completely automating victim surveying: buff.ly/3oEHH5g #CitX
GovMetric (@govmetric) 's Twitter Profile Photo

We helped a force’s understanding of victims’ experiences at key points in their journeys, and to use this insight to drive the tangible improvements in service delivery that are leading to better outcomes for citizens and improved operational efficiency. buff.ly/39FIFKI

We helped a force’s understanding of victims’ experiences at key points in their journeys, and to use this insight to drive the tangible improvements in service delivery that are leading to better outcomes for citizens and improved operational efficiency. buff.ly/39FIFKI
GovMetric (@govmetric) 's Twitter Profile Photo

Sifting through the outputs of our workshop on #datadrivendecisionmaking at last week's #localgovcamp - fantastic to read so many great examples of #councils using data to design better services and a deliver better #citizenexperience.

Sifting through the outputs of our workshop on #datadrivendecisionmaking at last week's #localgovcamp - fantastic to read so many great examples of #councils using data to design better services and a deliver better #citizenexperience.
Rachel Horman-Brown KC (Hon) (@rachelhorman) 's Twitter Profile Photo

This is absolutely horrendous. If the ⁦Victims’ Commissioner for London⁩ can’t get justice in a case like this god help the rest of us Victim stalked for almost 20 years calls sentence 'an insult' bbc.co.uk/news/uk-634723…

Mark Nicholson (@mjnic14) 's Twitter Profile Photo

GovMetric is hiring! If you're a talented Marketing professional and you have a passion for improving public services, please take a look. govmetric.com/marketing-mana…

GovMetric (@govmetric) 's Twitter Profile Photo

Can investing in citizen insight programmes save money in the public sector? According to the internet's favourite AI chatbot, the answer is a resounding YES... lnkd.in/d497dad9 #citizeninsight #failuredemand #chatgpt #govtech

GovMetric (@govmetric) 's Twitter Profile Photo

Great to see everyone at #lgcwales Local Gov Camp and to talk #failuredemand again. Thanks Nick Hill for organising! Great sessions from placecube, Data Orchard and Amazon Web Services. Thanks to all the delegates for sharing whats happening in their own organisations. #citx #govmetric

Great to see everyone at #lgcwales Local Gov Camp and to talk #failuredemand again. Thanks <a href="/psfnick/">Nick Hill</a>  for organising! Great sessions from <a href="/placecube/">placecube</a>, <a href="/Data_Orchard/">Data Orchard</a> and <a href="/awscloud/">Amazon Web Services</a>. Thanks to all the delegates for sharing whats happening in their own organisations. #citx #govmetric
GovMetric (@govmetric) 's Twitter Profile Photo

🚀 6 Steps, here's how CaseTracker optimises the management of complaints in the public sector: ✅ Capture ⇢ Process ⇢ Respond ⇢ Manage ⇢ Report ⇢ Improve Watch the video below to learn how CaseTracker can help your public sector organisation! #complainthandling

Mark Nicholson (@mjnic14) 's Twitter Profile Photo

GovMetric is delighted to announce that Norwich City Council has launched with us. Via the website, citizens can now provide vital feedback to help council services react to service issues and help drive service improvement. Norwich City Council #CustomerExperience #voiceofthecustomer