🎙️  Mike Stowe shares #insights on using #APIs to create better business experiences. Tune in to the video with UC Today to understand the impact of #CPaaS integration. zurl.co/CBV4

Don't miss the #CPaaS and APIs in #CX panel at this year's #FutureOfCXExpo. Mike Stowe will be sharing his thoughts on how your #business can revolutionize the way you're communicating, and create memorable employee and customer experiences. futureofcxexpo.com/east/

CPaaS booms as businesses seek better ways to connect Mike Stowe, Senior Director, Developer Marketing, RingCentral shares his #UCTrends exploring how you can leverage CPaaS for: 🗣️ Proactive communication 🔒 Improved security 💳 Enhanced sales outreach 📺👇

Looking forward to seeing old friends and meeting new ones at the RingCentral booth at #DeveloperWeek.

✨ Welcome to a new era of #AI at work. RingEX with RingSense AI, formerly RingCentral MVP, turns all your business conversations into actionable insights, making every conversation smarter and every workday more efficient. More: ringcentr.al/3x03fAE. #EnterpriseConnect

My biggest frustration with measuring an agents’ time to resolution (closing a ticket) without also emphasizing CSAT/NPS/ reopen rate is that it incentivizes support to get rid of the customer as quickly as possible, not engage, understand, and work to solve their actual problem.

php[tek] starts tomorrow with a speaker lineup you don’t want to miss! Nomad PHP Professional plan subscribers log in to claim a complimentary ticket. Not a Pro level subscriber? Join today for $19.95/mo for access to conferences, books, 300+ videos on demand, and more!

🎉  Excited to share our latest innovations at #RingCentral! Check out the new #APIs for AI, video, social messaging, and the no-code #WorkflowBuilder. ringcentral.com/us/en/blog/int…

Now is the time for every American who loves our country to step back from the division, renounce all violence, and unite in prayer for President Trump and his family.

There is absolutely no place for political violence in our democracy. Although we don’t yet know exactly what happened, we should all be relieved that former President Trump wasn’t seriously hurt, and use this moment to recommit ourselves to civility and respect in our politics.

I have been briefed on the shooting at Donald Trump’s rally in Pennsylvania.  I’m grateful to hear that he’s safe and doing well. I’m praying for him and his family and for all those who were at the rally, as we await further information. Jill and I are grateful to the Secret

Need to give a shout out to Hilton Hotels and Hilton Honors. Ran into a weird issue, so put in a support request. Within minutes I had a call from an extremely friendly agent who listened to my issue, and just a few minutes later had the issue solved. That’s the power of

A huge thank you to the San Francisco Police and all the men and women in uniform, as well as all of those whose work goes unseen for their dedication and hard work throughout NBA #AllStarWeekend, and beyond. You reinforce the meaning of #StrengthInNumbers

Meet RingCentral AI Receptionist (AIR)—your always-on, AI-powered digital employee. 👋 RingCentral AIR is an #AI phone agent that uses #genAI to automatically answer customer questions and transfer callers to the right place. Explore RingCentral AIR: ringcentr.al/4kjT3ay.

The Golden State Warriors game is almost unwatchable. Curry getting held and checked every play. Players being pushed over and pulled down (only called on a challenge). This isn’t basketball. NBA

What happened in Minnesota is horrifying and unacceptable. Political violence—no matter the ideology or target—has no place in a civil society. We must all condemn it, unequivocally.