With a proper #CustomerRetention strategy, your business can save money and improve employee morale. Find out more customer retention benefits here ⬇️ via TechTarget News techtarget.com/searchcustomer…

Google #ThirdPartyCookies were on the chopping block for years, but the company has rolled back the plan. So, what now? Find out here ⬇️ via TechTarget News techtarget.com/searchcustomer…

Learn how to guarantee and monetize #QualityAssurance for the #ContactCenter, including defining clear metrics, using real-time analytics and upskilling agents: bit.ly/3M56tqL

Learn what companies must do to meet customer demands for a #ContactCenter experience that provides faster response, mobile apps and the personal touch: bit.ly/4dms3D7

In this article, compare the pros and cons of various #SharePoint migration tools to find the best option for your organization. via TechTarget News techtarget.com/searchcontentm…

#AI is at the core of major #ContactCenter trends. Learn where the technology is most influential in transforming contact centers into viable profit center: bit.ly/3ApOSaG

Before an #EnterpriseContentManagement system deployment, a #ContentManager should follow best practices and consider their organization's user, security and compliance needs: bit.ly/3YPRDMo

A #KnowledgeSharing culture helps organizations better engage their employees and enable them to collaborate more. Learn how to get started with this strategy ⬇️ via TechTarget News techtarget.com/searchcontentm…

Learn about today's complex #ContactCenter challenges and remedies to meet customer expectations, retain quality agents and modernize operations: bit.ly/4dqPsU0

Thank you for 100k subs! 🎉 Make sure to subscribe to Eye on Tech over on YouTube for tech tips, news, explainers, and humor. youtube.com/shorts/U8r64zH…

Hopes and dreams: #Salesforce aspires to land and expand beyond its platform with #agentforce — reading between the lines in this morning’s story with me and Liz Miller and the Salesforce gang #DF24 techtarget.com/searchcustomer…

Microsoft's #Copilot for Sales brings the vendor's #GenAI assistant to sales and sales enablement. Find out what this tool can do for reps and teams. bit.ly/4dsNq5a

Hear from TechTarget News's Chief Content Officer, Kelley Damore, to learn about what the new Informa TechTarget means for our editorial coverage. techtarget.com/searchcio/news…

Say hello to Informa TechTarget! We’re celebrating the successful combination of TechTarget with Informa Tech’s digital businesses from Informa PLC. To learn more about Informa TechTarget and how we’re delivering measurable impact across the product lifecycle, see the full

No one can predict the future, but gambling types are willing to bet on #ClickToCancel's future -- because it's not just the #FTC putting the idea into law. Insights from Don Fluckinger: bit.ly/49zkuYT

Looking for a new tech or IT job? Watch this video to discover the latest trends, stats and industry outlook for 2025 📹 youtube.com/shorts/BU0O1zP…

Would you trust an AI system that had a mind of its own? 🧠 Discover #AgenticAI in this video. youtube.com/watch?v=5eQwl9…

Is Google in hot water? 😳 Google has faced two separate lawsuits in recent years, one accusing them of monopolizing the digital search market, and the other of monopolizing the online advertising market.