
Mark McKenna
@markmckennanhs
Head of Patient and Family Experience at Liverpool University Hospitals. Patient Experience Professional of the Year 2016. Evertonian. All views are my own
ID: 2233682680
https://www.liverpoolft.nhs.uk 19-12-2013 19:50:33
757 Tweet
566 Followers
688 Following

Participation Request: Have you had contact with the Hospital Chaplaincy & Spiritual Care Teams during the pandemic? We would like to hear from you, please complete our short survey surveymonkey.co.uk/r/chaplaincy22. For more information bit.ly/ChaplaincySurv… clare finnegan 🇪🇺 Kate Marley


Our New Royal Hospital will being opening on 28 September and we need volunteers to help our patients and colleagues find their feet in the new building 🥰 If you'd like to help #TeamLUHFT, please get in touch ➡️ [email protected]


Please RT to raise awareness or Sponsor Darby Rimmer MND Foundation Mike Wilson* MotorNeuroneDisease Shrewsbury House Youth & Community Centre Marine FC Women Mark McKenna Ian Alan Kelly @williamshankly Stephen Adamson #YNWA #GTTO #ActuallyAutistic EU City Of Liverpool Under 17s (Liam Kennedy) Anthony Thompson Brendan Coyle JOANNA 🐕🐈🐭🐁🐰🐴👮 John Adams MND Warrior Chris Johnson QPM MND Navigate


Good luck to all of the shortlisted finalists in our Support for Caregivers, Friends and Family Award category! #PENNA22 #PatExp ✨✨ BHRUT Chaplains BHRUT NHS 🏥 Marie Curie Marie Curie South East helen green Derbyshire Community Health Services NHS FT @LivHospitals Portsmouth Hospitals University NHST




Come and support the walkers on route around Merseyside #Roads4Rimmer 26th March 2023 Mike Wilson* RT to raise awareness TIm Taylor Kevin Thorp Susan Nugent 💋⚽️🍸📷 Alan Harri20n *martin murphy Neil Antrobus Neil Faulkner Wallasey Wanderers Liverpool FA Shrewsbury House Youth & Community Centre Mark McKenna

Today we launched the @HopeNetworkNHS storytelling academy with the most wonderful group of storytellers thanks for coming Mark McKenna Karen Taylor Charlie Churchill @Vanessa_Flower Brin Hodgskiss so many others we started with bronze and decided to co produce what platinum might be


Fabulous Kate our amazing volunteers our patients loving the activities @LivHospitals Mark McKenna @natalie_brockie Sam Westwell Rachel Smith

Glad to be an expert speaker today at the Customer Experience Live Show 2023 talking about elevating patient experience to achieve excellence. Lots of synergy between patient experience and customer experience #CXLiveTweets Customer Experience Live @LivHospitals



What a wonderful and inspiring day to make 10 years of #sethslegacy Thank you so much Lesley Goodburn for being you 💜


Our fabulous “Two Ali’s” talk about the different ways we capture patient feedback @LivHospitals , including the invaluable joint working with Healthwatch Sefton Healthwatch L'Pool Healthwatch Knowsley #IamThePatientExperience #PEW2024 @davidfmelia @fionaDmurphy



Experience of Care Week 2024. Powerful and emotional day at Aintree Hospital. Very interesting stories shared. Thank you 😊 #IamThePatientExperience #PEW2024 LivCarersCentre Local Solutions Liverpool City Council @LivHospitals @NHS



