louisecherrie
@louisecherrie
Wife to @andrewcherrie, Mum to 5 Cherries
ID: 18796208
09-01-2009 08:25:49
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Governor Kevin Stitt #FreeJuliusJones
How long does it take to get a response let alone an actual refund from americanair ? Contacted 10 days ago - they cancelled flights home from USA for no reason & didn't inform us. I realised night before when I got a notification on my app to check in to our nonexistent flights
Sent a DM to Hilton Hotels yesterday after yet another unsatisfactory response and still no reply..they think that 25000 HH points is satisfactory compensation for the worst hotel experience I've ever had. I expected so much more from a hotel of this calibre. Very disappointed