Lou Downe (@loudowne) 's Twitter Profile
Lou Downe

@loudowne

Founder of @theschoolofgood Chief bean-wrangler @brodbox Trustee @stonewalluk Ex-Design Director of the UK Gov. Proudly dyslexic & non-binary 🌈 they/he

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linkhttp://good.services calendar_today02-03-2009 12:59:01

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Henrietta Curzon (@hcurzon) 's Twitter Profile Photo

📣 Tickets now available! Book your space for this event where we’ll be sharing a local government service design maturity model which has been developed by a collaboration of 6 councils. Join us to explore the final version & get your own copy. eventbrite.co.uk/e/local-govern…

Sarah Drummond (@rufflemuffin) 's Twitter Profile Photo

Just saw a tender ask for service design work to include personas and user journeys as an output Don't do it. A better way to write service design tenders = help us get to these outcomes Wrote this 5 years ago: A guide to procuring service design medium.com/wearesnook/a-g…

Lou Downe (@loudowne) 's Twitter Profile Photo

‘Private night police in operation’ A 19c version of ‘cctv is in operation’ sign in Ghent 👁 I wonder what earlier versions of ‘this space is protected, I’m watching’ signs looked like. Good example of risk [in this case of being watched] being used a deterrent

‘Private night police in operation’

A 19c version of ‘cctv is in operation’ sign in Ghent 👁 

I wonder what earlier versions of ‘this space is protected, I’m watching’ signs looked like. 

Good example of risk [in this case of being watched] being used a deterrent
Lou Downe (@loudowne) 's Twitter Profile Photo

If you’re running / designing / building a UK government service and want some help, Ben and the team are designing a service for you! If you’ve got 5 mins, tell them what you need help with 👉🏼

Lou Downe (@loudowne) 's Twitter Profile Photo

Super distressing news today about potential changes to UK civil service LGBTQ+ employment policies. My heart and hugs goes out to my trans, nonbinary and intersex friends and ex-colleagues. Here if anyone wants to chat 🤗

Stonewall (@stonewalluk) 's Twitter Profile Photo

#RainbowLaces is turning 10! 🌈 We've come so far for LGBTQ+ inclusion in sport over the last decade. Now, it's time to Lace Up and #KeepItUp ➡️ stonewall.org.uk/rainbowlaces

Lou Downe (@loudowne) 's Twitter Profile Photo

If you’re facing systemic discrimination or are underrepresented in the design industry, we’re offering 5 free bursaries to The School of Good Services courses this year 👉🏼

Lou Downe (@loudowne) 's Twitter Profile Photo

Last few tickets available for our August Agile Service Design course 👉🏼 If you’ve ever wanted to understand how services get designed & delivered in agile, multidisciplinary teams, get to grips with prototyping and testing services or want to move into SD this is your course 🔥

Lou Downe (@loudowne) 's Twitter Profile Photo

Folks on non-UK time Zones! 🇨🇦🇺🇸🇬🇹🇨🇴🇧🇷 The School of Good Services is doing a rare EDT (GMT -4) Agile Service Design Course in November and we have a last few tickets available If you're looking to move into Service Design, this is the course for you! good.services/school/agilese…

The School of Good Services (@theschoolofgood) 's Twitter Profile Photo

Happy New Year! What’s your new years resolution for your service? The School of Good Services is open again for 2024 And so is our first newsletter of the year! You can read more about our plans for 2024 in our newsletter The TL:DR is; good.services/campaigns/view…

Happy New Year!

What’s your new years resolution for your service?

The School of Good Services is open again for 2024
And so is our first newsletter of the year!

You can read more about our plans for 2024 in our newsletter

The TL:DR is;

good.services/campaigns/view…
Future London Academy (@flondonacademy) 's Twitter Profile Photo

15 books for Service, Product and UX Designers by Cal Thompson, VP of Product Design and Research at Headspace and Curator of the Product Design Strategy Course at Future London Academy 👇 Read for insights on behavioural science, sounds in UX, health design thinking, and

Lou Downe (@loudowne) 's Twitter Profile Photo

Austerity service design has taken over design in the last 15 years. Its been going on for so long and has crept up on us so slowly that it we don’t even notice it anymore But it’s harming us, and our work good.services/blog/88v68b4vm…