So powerful to see Boots and GenM taking to the main stage discussing the support women need and deserve through the menopause. #rwglive24

Know what your brand stands for and what makes it special says Co-op Matt Hood. For the Co-op it’s about membership and economic, social and ownership value #rwglive24

Unified commerce discussion - varying definitions but connecting product and customer is key for consistent CX. Yesterday Nobody's Child launched its latest digital product passports which we featured previously Retail Week as an Innovation of the Week Retail Week #rwglive24

Personalisation - We have all the tools but the key is the customer. They need to want to share their details and become part of our family so we can personalise the experience for them says Tracey Verghese White Stuff #rwglive24

Retail CEO panel from Matalan Loaf Pentland Brands Bravissimo #rwglive24 Understand the changing customer and opportunities as the economy improves; retain an outsider mindset; be resilient; build a great team; manage altitude and strategic depth; collaboration; purpose

Retail Week LIVE may be over for another year but the fresh content and expert insights don't stop there... our annual UK's Top 30 Ecommerce Retailers report is now live. With an exclusive ranking ft new growth forecasts, find out who features (and who doesn't) ->

From next-gen AI to Apple Vision Pro: 13 global retail innovations shaking up the industry ift.tt/MuArQYj

Great to see retail taking centre stage at JLP once more. Here's my analysis of where the strengthened exec team should now focus. retail-week.com/department-sto…

Here we go! Looking forward to a great agenda and much discussion over the next 3 days themed around high Performance Retail #WRC2024

Alexandre Bompard Carrefour CEO opens with huge topics in retail - digital transformation, GenAI, ongoing impact of inflation, continued global shocks and climate change. Intense, rapid change and transformation lies ahead and retailers must constantly adapt. #WRC2024

Day 2 World RetailCongress and Sephora CEO Guillaume Motte outlines the 4 key ingredients driving its incredible double-digit global growth - product creation / differentiation; customer experience and lively retail; building communities; team talent #wrc2024

Inspiring humble leadership from Sephora CEO Guillaume Motte: 50% sales via exclusive brands; 100k skin scans each week; €7m donated to mental health; “love metering” and dancing. “As leaders we have a role to play to make retail attractive”. #wrc2024

Fascinating insights from Andrea Dorigo, Head of Global Retail, adidas and Matt Chadder, CEO, Instinct Laboratory on reducing distractions to get our attention in store. Reduce the clutter, allocate, amplify and make it human. Already AI can design better displays. #WRC2024

Differentiation is clearly key to success for Régis Schultz CEO @JDSport. Focus is on the young adult consumer, sports lifestyle and the JD brand. Its new stores on the Champs Elysées and at Stratford reflect this as do its 75k (of 90k) staff under 20. #wrc2024

Being a diversified behemoth is paying off for Amazon. Here's my Retail Week analysis of its latest quarterly results retail-week.com/tech/gen-ai-bo…

‘As ChatGPT gets flirty, now is the time to embrace this cutting-edge technology’ ift.tt/NORELk9

M&S set to relocate into former Debenhams store in SouthGate bathecho.co.uk/news/business/…

Planning for the Christmas retail BOOM? 🎄💥 Join our free online summit, Retail at Christmas, tomorrow at 10am to explore consumer sentiment, predictions, and strategic recommendations that will set brands up for success in Q4 Register now for FREE 👉 retailatchristmas.co.uk

Ranking: The most productive department stores in the UK ift.tt/Uc0j15Y

‘Amazon is feeling the heat from Temu – the question is what to do about it’ ift.tt/wmkaoW0