Check out my latest chat with PYMNTS on how Mobile Helps Brand Loyalty Programs Work Harder and Smarter pymnts.com/news/loyalty-a…

Fintech Engage People Shares Survey Findings: Consumers Prefer to Pay with Points as Redemption Option crowdfundinsider.com/2024/01/219696… #checkout #engagepeople #research

Embracing Innovative Loyalty Programs: A Retail Industry Imperative Amid Economic Challenges bnnbreaking.com/finance-nav/bu…

Navigating Loyalty Growth: How Retailers Can Overcome Key Challenges via @forbes forbes.com/sites/forbeste…

The Future of Loyalty Programs Podcast is out with Satwant Phull. We talk all things Loyalty including some surprising stats the average consumer may not no. open.substack.com/pub/thepayment…

Trust is a big driver of loyalty. Thank you to YG for chatting with me on Navigating the Customer Experience. You can checkout the podcast on a variety of platforms. yaniquegrant.com/episode-223-tr…

Will Amazon’s Dash Carts Work? I still remember meeting with #Amazon at their head office and experiencing their Just Walk Out (JWO) technology in it's infancy. Jordan Wiklund from The Food Institute discusses this and #DashCarts in his latest article. foodinstitute.com/focus/will-ama…

How U.S. airline loyalty programs compare newsweek.com/us-airlines-lo…

Customer-based loyalty wins out. - Read How Technology Enhances Trust And Benefits In Top Loyalty Programs via @forbes forbes.com/sites/forbeste…

5 Ways To Save on Amazon Prime Day Without Unnecessary Spending | GOBankingRates gobankingrates.com/saving-money/s…

I had a great time talking with Karan Rhodes 💕💚💕 on the Technology Engine Behind Brand Loyalty Programs. You can listen to the episode here player.captivate.fm/episode/459ce2… #loyalty

A special thank you to Deb Krier for having me as a guest on The Business Power Hour. This conversation was a little more personal which always a nice change. You can check out the episode here youtu.be/ym4hC2gcmpM?si…

The Future Of Loyalty: Trends Shaping Retail Rewards In 2025 via @forbes forbes.com/councils/forbe…

Customer Loyalty Starts With Consistency, Ends With Advocacy cmswire.com/customer-exper…

How Retailers Can Engage Shoppers Across Generations In 2025 hubs.li/Q03nGqf30 Written by Len Covello of Engage

My latest post on @forbes is live. You can read How Retailers Can Engage Shoppers Across Generations In 2025 via forbes.com/councils/forbe…

Who Owns Authorized User Rewards? Sometimes, It's Complicated money.usnews.com/credit-cards/a…

Turning Points Into Profit: Retailers’ Redemption Opportunity hubs.li/Q03HHN6z0 Written by Len Covello of Engage

20 Emerging Tech Tools Reducing Digital And Physical Job Risks via @forbes forbes.com/councils/forbe…

20 Root Causes Of Application Inefficiency And How To Fix Them via @forbes forbes.com/councils/forbe…