Great start to the bank holiday weekend! A lovely thank you card from a guest staying with us that we wowed yesterday for their birthday! Well done team 💜 PI LCC Liverpool One Andrea Massey 9alison ryan @MidlandssolusPi Natasha Lane

Team L1 doing what we do best! Really getting to understand our guests purpose for staying with us this weekend and managed to WOW 2 guests birthday, anniversary & hen party! 👌🏼💜✅ Andrea Massey @MidlandssolusPi 9alison ryan PI LCC Liverpool One

Team WOW’d back by a guest staying with us PI LCC Liverpool One to say thank you for our amazing service throughout their stay! #teamwow #guestisbest @MidlandssolusPi Andrea Massey 9alison ryan

Team recognition today at L1 to say thank you to Michael & Claire for going above and beyond to support team through a busy few weeks whilst taking on extra shifts. You guys are BRILLIANT! #inthemoment 9alison ryan Andrea Massey @MidlandssolusPi

Even after a busy breakfast & high departures team PI LCC Liverpool One still have the time to wow an arriving guest celebrating their birthday! 💜 Andrea Massey @MidlandssolusPi 9alison ryan

Team PI LCC Liverpool One all over the WOW’s again tonight! Well done guys 👌🏼💜 9alison ryan Andrea Massey @MidlandssolusPi

Team PI LCC Liverpool One WOWing a guest staying with us to celebrate their 85th birthday!! Well done guys 💜9alison ryan Andrea Massey @MidlandssolusPi

Our amazing Marieta WOWing a guest who’s visiting our great city for the first time! PI LCC Liverpool One 9alison ryan Andrea Massey @MidlandssolusPi

Even with a very busy day of arrivals, Marieta still has time to WOW some guests visiting Liverpool for the first time! 💜 Andrea Massey @MidlandssolusPi 9alison ryan PI LCC Liverpool One

#teamwow for our amazing hosts at PI LCC Liverpool One to say thank you for all their hard work & amazing focus on our guests during a really busy time! Thank you guys 💜 #inthemoment #dreamteam #guestobsessed 9alison ryan Andrea Massey @MidlandssolusPi

Some more R&R for our amazing GF & Nights team just to say thank you for all their hard work over a busy summer period whilst still absolutely smashing our guest scores!! 💜💪🏼#DreamTeam #allgreendream #guestobsessed 9alison ryan Andrea Massey @MidlandssolusPi PI LCC Liverpool One

Some R&R for our amazing kitchen team to say thank you for all their hard work recently & for smashing out another Green 5 💫 NSF!! #dreamteam #settingthestandard 9alison ryan @MidlandssolusPi Andrea Massey PI LCC Liverpool One

Team PI LCC Liverpool One smashing out the wows tonight! 💜💚🤗 well done guys! #mostloved #dreamteam #guestobsessed 9alison ryan Northwest Solus PI Kerry Lawson

Some more amazing reviews for team PI LCC Liverpool One 💪🏼💚💜 #winners #allgreendream #guestobsessed 9alison ryan Kerry Lawson @Valerie_PI3R Northwest Solus PI

Had fun this afternoon with 9alison ryan deep cleaning HK trolleys and creating some goodie cups for our amazing House keeping team to start their day to tomorrow! 💜💚🤗 Kerry Lawson Northwest Solus PI @Valerie_PI3R #housekeepingappreciationweek #backboneofthebusiness #dreamteam

The all-new iPhone XS, iPhone XS Max, iPhone XR and Apple Watch Series 4 are here. #AppleEvent

Day 3 of House keeping appreciation week at PI LCC Liverpool One Breakfast for all the house keeping team followed by an update on our wincard spreading the all green dream! 💜💚✅ 9alison ryan Northwest Solus PI Kerry Lawson

Day 4 of housekeeping appreciation week at PI LCC Liverpool One pizza Friday’s for all the HK team #dreamteam #pizzafridays #HouseKeepingAppreciationWeek #allgreendream 9alison ryan Kerry Lawson Northwest Solus PI