Congrats to Barbara Morton - Gov CX Exec of the year - who exemplifies shared mission and shared purpose to improve experience! Veterans Experience Veterans Affairs #STTCAwards

Honoring and remembering more than 700,000 lives lost. So powerful. #getvaccinated

Always a treat to talk with Francis Rose! Listen to our conversation about how government can further improve #customerexperience using intelligent systems to anticipate people's needs. The Daily Scoop Podcast: October 6, 2021 #soundcloud soundcloud.com/the-daily-scoo…

Introducing Futureframe - see how #servicedesign and #systemsdesign can help government reimagine the future for its customers and transform federal benefits administration. #CX #innovation #HCD accenture.com/us-en/insights…

Excited for Accenture US #DayofService2021 today -more than 2,500 people volunteering on over 120 projects across the DMV today. #makingadifference

Such a great motto - wish more would follow this wisdom!

Pleased to share this new piece I co-authored with Loren DeJonge Schulman on the imperative for gov to design and deliver equitable services - key to reducing disparities and ensuring that we meet the needs of all people. #Equity and #CX should go hand in hand. govexec.com/management/202…

This is how lives are changed. This is leadership and lasting impact. Thank you Stacey Abrams and Fair Fight!

Congrats to Dr Perez-Stable and Dr Gibbons - winners of the COVID Response Medal for Increasing underrepresented groups in COVID vaccine trials. #Sammies2021 #DEIA

So excited to honor the extraordinary public servants being recognized tonight for their exceptional impact improving peoples lives and strengthening our nation. Thanks Max Stier and the The Partnership (@ourpublicservice.bsky.social) team for all you do! #Sammies2021

Awesome call to action from @ClareMartorana “Be unwilling to postpone what we know is possible”- with a relentless focus on the customer, we can deliver the simple, seamless secure experience people expect. ACT-IAC #ELC2021 #CX

So excited to share our new Government for the People report this morning at our CX Summit with The Partnership (@ourpublicservice.bsky.social) #GovCX2021

After an introduction from Loren DeJonge Schulman and Kathy Conrad, and a brief overview of our new report with Accenture Federal, we're moving into a panel discussion with leaders across the federal government. Looking forward to hearing more! #GovCX2021 ourpublicservice.org/events/federal…

Every week should be Public Service Recognition Week! Congrats to all the finalists - and especially Barbara Morton #PSRW #GovPossible

So excited to be at this year’s SAMMIES awards - the Oscars of Public Service. Always an inspiring evening celebrating extraordinary government leaders. Congrats to all the finalists and winners! #Sammies2022

Hats off to Barbara Morton- trailblazer and visionary leader transforming experience for millions of #veterans and elevating #CX to a top priority and government imperative. You prove what’s possible and inspire those around you! #Sammies2022 Management Excellence winner.

Opportunity for mobility is what gives people hope and agency to dream. Darren Walker Spirit of Service winner. You and all #SAMMIES2022 awardees give us hope!

Congrats to @hollyherrara @hilaryingraham @kieraberdinner for your #Sammies2022 Safety, Security & International Affairs winner. Your remarkable efforts to resettle more than 70K Afghan refugees in 5 months are truly exceptional!

Super satisfying #AccentureDayofService project digging out invasive plants at Kenilworth Aquatics Gardens. One of 120 projects with 2,000+ Accenture volunteers. #makingadifference

Amazing energy for Stacey Abrams - please vote tomorrow! I’m excited to be among our awesome volunteers sending out thousands of texts!