If you want to experience a real department store, one with beautiful merchandising and the elegance of past generations, visit Von Maur.

This is such a good point! It's also why every person who works at a #retail corporate office should be required to work on the sales floor. It's important to walk in your customers' shoes.

Who needs plain windows when you can have this? #makeover

Just saw a Rinvoc commercial where a woman with eczema is cooking in a restaurant, aggressively scratching her neck over a pot of sauce she's stirring. Gross. No one involved in making this commercial thought that might be a bad idea?

Love this! Starbucks

Every October I lose my mind over all the oh, so clever phrases used for Breast Cancer Awareness Month. “Save the tatas,” and “I heart boobies”, and the one I particularly hate “Save second base.” My mother didn't go through months of radiation hell to "Save second base." When

I am excited to be speaking at Nat'l Funeral Directors Assoc. again this year! Join me to learn about today's consumers and what they REALLY want. Tuesday, 10/28 | 8:00 AM | McCormack Place, Chicago ^G

Hello Bonefish Grill! Love your food, but not the presentation on the new tiny plates. A 5x7" plate makes my meal look like it's something from the kid's menu. And certainly not special. Our server said it's so there are no empty places on the plate. Well, you've got that going

I am excited to be speaking at  Nat'l Funeral Directors Assoc. again this year! Join me to learn about today's consumers and what they REALLY want. Tuesday, 10/28 | 8:00 AM | McCormick Place, Chicago 🌀 🌀 🌀 🌀 #nfda #funeraldirector #chicago #visualmerchandising #storedesign #consumeranthropologist

Heading to McCormack Place for my presentation at Nat'l Funeral Directors Assoc. . Tell me to break a leg! #NFDA

I had really great service in every store I shopped in today at GenevaCommons except at Pottery Barn. I wasn't acknowledged by anyone. The two associates who saw me walk in continued their conversation, even when I shopped 2' from them. How hard is it to pause, Make eye contact

Wonderful customer service today at Banana Republic in GenevaCommons! Should I buy this sweater? ^G

HAPPY HALLOWEEN!

The now infamous photos I took of a ghost in New Orleans. 35MM camera. HAPPY HALLOWEEN!

"Who are you?" I asked. And this tiny little girl said, "I'm Hillary Banks from TVs Fresh Prince of Bel-Air." And she was perfect in her little suit and pearls. #Halloween

Hey! My kid has a sangwich!

We love this! @messynessychic on Instagram. #shoplocal #shopsmall #shopindie

Nominations for RETHINK Retail’s 2026 Top Retail Experts community close on Friday, November 7th. Join me and other RETHINK Retail Top Retail Experts!

How have the TSA security wait times been at Midway Intl. Airport lately? #midwayairport #chicago #chicagoairports