.Conduent has partnered with Microsoft to leverage GenAI implementation in healthcare claims management, customer service platforms, and fraud detection. tinyurl.com/4sn8xdkr #GenAI Microsoft Azure #innovation #healthcare #NelsonHall

The May edition of our CX Services Insights newsletter provides a round-up of current and upcoming research reports, recent blogs, and news from around the industry... lnkd.in/eNbHtHnM #CX #CXservices #GenAI NelsonHall Ivan Kotzev

Jeanine Crane-Thompson's RPO services market analysis report focuses on how vendors evolve their product and service offerings to redesign recruiting processes and reimagine the candidate experience. bit.ly/3wuBOPv #RPO #NextGenRPO #Recruitment #GenAI Jeanine Crane-Thompson

A new #NelsonHall Vendor Evaluation & Assessment Tool (NEAT) by Jeanine Crane-Thompson analyzes the performance of vendors offering recruitment process outsourcing (RPO) services. bit.ly/3JTkpDu #RPO #NextGenRPO #RPOservices #Recruitment #Talent #GenAI Jeanine Crane-Thompson

.Conduent has partnered with Microsoft to use Microsoft Azure OpenAI to underpin its GenAI innovation initiatives with clients. John Willmott has more in this new NelsonHall blog post: bit.ly/3WQ93I7 #GenAI #OpenAI Microsoft Azure NelsonHall John Willmott

Congratulations to DXC Technology for being recognized as a Leader in NelsonHall’s 2024 Cyber Resiliency Services NEAT Evaluation. bit.ly/3R1aDmL #CyberResiliency #cybersecurity #ITservices DXC Technology NelsonHall Mike Smart

Congratulations to WNS on being recognized as a 'Leader' in NelsonHall's NEAT for CX Services Transformation across market segments: Overall, CX Improvement Capability, Cost Optimization Capability, and Revenue Generation Capability. bit.ly/3wDkKa7 #CX #GenAI

Congratulations to Hinduja Global Solutions for being identified as ‘Leader’ in #NelsonHall’s #CX Services Transformation NEAT 2024 Report. HGS is leader in Revenue Generation, Improvement Capability, & Cost Optimization segments. bit.ly/3yIMHOm HGS #CXservices

Cognizant’s Bluebolt innovation program focuses on ‘service improvement at scale’ and aims to generate 500k #innovation ideas for clients in 2024. John Willmott, in his latest blog, talks about the platform and the enabling ecosystem to ensure scalability. bit.ly/4bXYHKb

Congratulations to PeopleScout for being named a Leader in all categories of NelsonHall’s 2024 NEAT Vendor Evaluation for Next Generation RPO. Jeanine Crane-Thompson comments on this achievement: bit.ly/3V4rTZv #RPO #NextGenRPO #HR #NEAT NelsonHall Jeanine Crane-Thompson