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My friend has written an amazing book on her PTSD & working in a Fire Control Room Check it out - it’s amazing, insightful & very honest personal journey Very proud to call her my friend FIGHTING FOR CONTROL amzn.eu/d/0pc2NC1

It's #ControlRoomWeek 📞 Not just this week, but 365 days a year, our Staffordshire and West Midlands Fire Control team, who are joined up with Staffordshire Fire and Rescue Service, receives all manner of calls. Leigh Morris is one of our #HeadsetHeroes. She describes the role and what makes the job so rewarding. #WeAreWMFS

Our emergency response starts before our fire crews are on their way. Welcome to Staffordshire and West Midlands Fire Control 🚒 #WeAreWMFS #ControlRoomWeek Staffordshire and West Midlands Fire Control

Consultation is now open to support National Fire Chiefs Council guidance which sets out to provide FRSs with sufficient knowledge about the potential hazards that #firecontrol personnel may encounter when receiving and dealing with emergency calls. Have your say: smartsurvey.co.uk/s/Emergency-Ca…

As we end the week of #ControlRoomWeek celebrations, it’s important to remember the impact that this challenging role can have. Support is there for our teams and this control room programme looks ideal. 🙏🏼⭐️ #SelfCareMatters

Rather than business continuity arrangements being looked at on a local or even regional level, it’s now escalated to a national level. My article in FIRE magazine highlights how our national 999 call redistribution plan improves the control rooms ability to manage multiple calls

At 11am this #ArmisticeDay, we will remember them. Firefighters will stand in silence outside fire stations across the West Midlands. Tomorrow, we will be in attendance at several #RemembranceSunday parades, to honour all who have paid the ultimate sacrifice. #LestWeForget

Proud moment for me, lowering the flag at West Midlands Fire Service HQ at a Remembrance Service on Friday & today watching my daughter as part of the parade to Aldridge War Memorial ❤️ #WeWillRememberThem ❤️

🚒 During an emergency, clarity is key! Our operators need to know WHERE you are and WHAT the situation is. Please answer their questions concisely and calmly. More 999 tips wmfs.link/3Kh8lvn #InAnEmergency

DEADLINE EXTENSION: 10/12/23 Consultation to support National Fire Chiefs Council guidance which sets out to provide FRSs with sufficient knowledge about the potential hazards that #firecontrol personnel may encounter when receiving and dealing with emergency calls. smartsurvey.co.uk/s/Emergency-Ca…

So proud of West Midlands Fire Service Staffordshire and West Midlands Fire Control staff. For the 2nd year running voted the UK’s most Inclusive Fire Service and the no.1 most Inclusive employer Inclusive Awards / Companies 2023. Recognition like this does not happen by accident. Great people doing great things #IA23 #WeAreWMFS

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🚒 Join our team as the new Head of Prevention at West Midlands Fire Service. Lead the charge in making our communities safer and healthier. Be a part of an innovative and inclusive team. Apply online 🔗 wmfs.link/3vuxxdZ #FireServiceJobs #WeAreWMFS

Want a rewarding career with Staffordshire and West Midlands Fire Control? Join our Fire Control recruitment open evening tomorrow at 6.00pm! Learn about the role, chat with the team, and start your journey. RSVP is essential - spots are filling fast! Visit ➡️ wmfs.link/3uyxApe #FireControl

Applications to join Staffordshire and West Midlands Fire Control are now open. Come and join the team who are at the heart of response activities for Staffordshire Fire and Rescue Service and West Midlands Fire Service

Have you heard the news? The Control Room Awards are back for 2024!! You can now nominate your control room hero and shine a light on the incredible work they do. Check out controlroomawards.com for more details. #ControlRoomAwards #HeadsetHero

From Leicestershire to Lausanne 🚴 🚴 Congratulations to Matt from Staffordshire and West Midlands Fire Control, who recently cycled over 700 miles from Ashby-de-la-Zouch to Switzerland, raising money for Fire Fighters Charity. To contribute to the fundraiser, click here: wmfs.link/4dl2Fhy

Whilst the current Microsoft IT outage is impacting businesses worldwide and has affected some of our internal systems, our ability respond to incidents remains unaffected.

Staff across the service came together this morning to celebrate the 10th birthday of Staffordshire and West Midlands Fire Control. Thank you for all you do for West Midlands Fire Service and Staffordshire Fire and Rescue Service! 🎉 🎁 🎂