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6 days ago, I was at Clearwater in Florida Which probably looks different today. If you are impacted by Milton… Or by Helene, My heart goes out to you, Your family and your community. I haven’t been through a natural disaster, So this may come across as shallow, But I have had

What’s the future of AI, and should you care? 5 takeaways from a Sequoia Capital article 1. AI goes from "thinking fast" to "thinking slow" From 'rapid pre-trained responses' to 'reasoning at inference time'. Rise of reasoning engine & agentic capabilities Will lead to more

Have you experienced this? IT delivers what business asked for, Then crickets. Nobody even glances at it. That’s where I found myself several times, When I was in internal IT, And then in consulting Till I asked a lot more questions, Because only then we understood, What really

Ever felt like you are running constantly, But getting nowhere? 🏃‍♂️ Here's my story that may hit close to home... Years ago, I tried doing a startup With some really smart people, & it felt like the perfect team. We were pumped, and Ideas were flowing. But as weeks passed,

Most CIOs I talk to have a bigger concern Lack of real business cases 🤷🏽‍♂️…here’s why I recently spoke with the CIO at a Large FinServ company and She said they’re asked For AI solutions E.V.E.R.Y.D.A.Y. But she had not heard a compelling Business case that she can Take to

Do people not like you at work? Or elsewhere? I was there too, and here's what worked for me... I focused on doing the right thing, Communicating as emphatically as I can, And try to stop worrying about it too much. Check out the video, Aand let me know what you think.

What's your biggest asset - Your house? Job? Network? And how do you make it more valuable? Here's what redefined 'Asset' for me: I couldn't attend my preferred university. Because my grades sucked And I had to go elsewhere. And, that is when I struck me... Who's always

Email is the "High Cholesterol" of your Support Costs It is the 18% forced restaurant gratuity on 5+ Why? Cause Automating it well is haaard 😭 And while Gen-AI won't solve it all the way, Its certainly better than the alternatives Check out this video and See if you agree

7 AI innovations in 24 hours! Some you could’ve used with Salesforce If you had a 💯 Pure BYOM solution like GPTfy One of the challenge of going with any one software vendor that does not let you freely connect to any AI model is that you are basically locked down. The crazy

"AI will save ya money! It'll grow sales!" Really?...Prove it 🔎 3 flavors for most Salesforce + AI pitches: "Your sales will grow by X%" "We'll replace people." "Trust us, it works!" But here's the thing... As engineers, we wanted proof. Real numbers. Real impact. Not a

User experience isn't just about fancy algorithms. "But how do we categorize high vs. low involvement decisions?" I heard from a customer while discussing support channels. Leaders who grasp both tech and user behavior are gems. And no, I won't blindly automate Everything

Ever spent 2 hours browsing Netflix trailers... Only to end up unsure of what to watch? That's the illusion of choice killing your night 🤔 "What if something better comes along?" "I can't miss the next big thing!" "I need to try everything new!" Isn't this going on with all of

Ever felt like you are not taken seriously? Me too...And here's what I did about it. In the late 90s, I had just landed in America, And a Toll booth guy shouted at me... "Nobody taught you any manners?" He said rather angrily. How we say something matters Far more than what we

"Autonomous AI Agents will revolutionize business!" Sure...Heard of Thalidomide? In the 1950s, It was revolutionary too A wonder drug, they said... Until it wasn't. 10,000+ children were born with severe deformities Because it was not tested for safety Of Use during

🍂Let GPTfy "generate" new possibilities for you this fall! As a #SilverSponsor for #HEDreamin24, they’ll showcase their #GenAI solutions for #Salesforce at the #demojam on 11/7/24. Join them at for our free/virtual event: Register here ➡️events.ringcentral.com/events/higher-…

Do you remember what you ate 6 days ago? How can a seller remember your sales training? "6 months on Sales Methodology, No Impact" A GTM Leader recently mentioned Here's what happened(probably): - Playbooks collect digital dust - Critical details slip through the cracks - New

Multiple AI models in Salesforce? "Impossible," they said. Y'all know what I said, "Hold my Green Tea." 🍵 How'd we do it? What wild ideas did we wrestle with? Making the complex simple is an art. An art that sometimes feels like herding cats. We battled through design

Jim Carey, the comedian took an unusual step, And ended up as one of the richest actor 🤑 What if you and I tried doing it? This story reminds me of the power of visualization and goal setting In a simple manner that we Can all benefit from. Would you do it? I am trying it 😉