patientexperiencenetwork.org/awards/ We are very pleased to announce that our Observe, Listen and Act real time feedback model has been shortlisted for an award by the Patient Experience Network. Amazing achievement for our volunteers as our observers NCA Volunteers Northern Care Alliance NHS Foundation Trust (NCA)

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We have conducted over 100 Observe, Listen & Acts across Northern Care Alliance NHS Foundation Trust (NCA) with revisits to areas in full swing! #OLAOneYearOn

Observe, Listen and Act were finalists in the Patient Experience Network National Awards 2023! 🎉 Northern Care Alliance NHS Foundation Trust (NCA) #OLAOneYearOn

I'm fundraising for Northcare Charity. Check out my JustGiving page and please donate if you can. Thank you! #JustGiving justgiving.com/page/julie-che…

Met someone else who loved it as much as we did to 😉🔥🔥🔥 Julie Cheney NCA Volunteers @ArmitagesWiffy making sure those Amber's were at their hottest 🔥

We really enjoyed being part of this fundraising as a family NorthCare Charity 💙 Northern Care Alliance NHS Foundation Trust (NCA)

As we expected, places are filling up fast…if you are or you know someone who may be interested and 16 - 20 years old, please get your application in today. Join the award winning Northern Care Alliance NHS Foundation Trust (NCA) volunteer teams at your local hospital this summer ☀️ tinyurl.com/mrxhvcdt

If we put in the same effort in culture as we do on performance & operational matters, we might make more progress Why do we underestimate its value, confine it to a shiny strategy & treat it as fluffy? If we want to improve then start by improving your organisation as a whole

Very proud of the great teamwork to get the new local and national survey provider connected across the Northern Care Alliance NHS Foundation Trust (NCA) .Thank you 😊 🥳

Be productive! 💫

Over the years, I've learnt that the best, highest performing teams are those where everyone feels a sense of belonging & appreciation for the unique & different things they bring to the team. So I'm happy to post this blog & sketchnote on "things boldly inclusive leaders do".

Today Caroline came back to Ward 20 to lead the creative arts 🎨🖌️group and our patients finished painting their ceramics from last week! James_Snee_SaLT supported the patients with their communication skills 🗣️ a great way for patients to work towards their SLT goals!

Thank you Zainab Sarwar 🥰 I'm blessed that I have the best team!

🌱 IMPROVEMENT 🌱 Following feedback from the team, we have launched a task & finish group with key stakeholders within the MDT to review EAU admission documentation. Our aim is to enable staff to spend more time caring for patients and improve our strength based conversations

Loving seeing strength based conversations getting put into action to improve our patients experience in our care. Fabulous Lauren 🤩

It's a pop -up art exhibition on Ward 8 at Fairfield Hospital. Thanks to the lovely volunteers and patients. Shaun Furlong @Bellhlou NCA Colleague Experience & Health and Wellbeing @ NCA_Volunteers Patient & Service User Experience Team NCA Julie Cheney

This comes up a lot in my work on kindness. The important difference between being kind and being nice.

Hi everybody, SOS please does anybody have any large quantities of buttons for our Christmas 🎄 decoration making on the wards? Shaun Furlong Julie Cheney NCA Volunteers Patient & Service User Experience Team NCA azucena

Great start to Carers week at Fairfield. Tunde, from the Bury Carers Hub, providing information from her stand in main Outpatients. Atlas, Bury’s Therapy Dog making a difference on Ward1 and Ward 18 with Patients and Carers Bury Care Organisation Patient & Service User Experience Team NCA