On this Ep of #TheDigitalPatient, Joshua Liu & Alan chat w Robert Slepin, CDO at SE Health, abt “Implementing EHRs Globally, Strategic Rec's for EHR Vendors, Keys to Mitigate Risk with Large-Scale Digital Transformation, and more…” Listen here: seamless.md/blog/tdp-186-s…

The words a Health Tech startup HATES to hear from their Clinical Champion: “I’m being forced to try the incumbent’s product first.” For a long time these words would put me in a dark hole. Because I had seen time and time again: → It would take FOREVER for clinicians to

Proving ROI in a 1 department Pilot is NOT sufficient to drive Scale of a Health Tech Innovation across a health system. Yet here’s the most common pitch I hear from clinical champions… “Let’s pilot it in my clinical department. Once we prove the ROI, the executives will get

Let me preface this by saying that I’ve made every mistake in the book - so this is NOT me knocking on startups… BUT I’m trying to give a reality check so that you avoid the mistakes made. Now the 5 WORST complaints I hear from Health Tech startups when they fail to get into

Healthcare might make more noise about buying new Tech than any other industry. Maybe it’s because we’re now known for being so behind in Tech progress that we feel the need to announce everything to try and change perception. Maybe it’s because we know Change Management is so

After being in Health Tech startup land for 12+ years, I’ve seen everything that works and doesn’t work. Despite all the data out there, I see startups still make the same mistakes in what they think health systems want in a partner vs what ACTUALLY makes health systems want to

There’s so much noise about AI Scribes raising $1B of investment in 2025 already. Here’s the thing: Capital raised is uncorrelated to success. People forget that building companies is hard. The vast majority of venture capital backed companies fail. Look at all the

Coming up with my own assessment and plan is how I learned to think as a physician. As we outsource more of that to AI, how will that affect our ability to think… especially when it really counts for patients? I still remember my first ever overnight call shift. I was a 3rd

Today I watched a recording of nine people on my team doing an internal review of a health system’s SeamlessMD care plan before an upcoming Go-Live. We don’t do this for every implementation, however this organization had some particularly unique workflows and circumstances we

The right amount of AI to use in healthcare is not 0%... but it’s not 100% either. Here’s how I’m thinking about how to find the right amount: To start, let’s imagine the inefficiency that happens in a 0% Healthcare AI world, which is how healthcare is still done in many cases

We expect clinicians to practice Evidence-Based Medicine - so why don’t we hold Digital Health decisions to the same standard? When we started SeamlessMD 12+ years ago, to automate reminders, education and symptom monitoring pre/post-care journeys, the main push back we got

Rumour has it Epic will announce its own AI scribe this month. Why would Epic do this and what does this mean for Ambient vendors? My answers to the top 5 questions folks are asking: 1️⃣ Why would Epic build its own AI scribe after all these partnerships with Abridge and

When my Health Tech startup - that’s focused on improving patient outcomes - struggled to gain traction, I thought I was stupid. Maybe innovators should just search for bigger financial problems for health systems (e.g. revenue cycle) that would get traction faster, instead