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#britishairways are holding on to my valid compensation claim from August. Can't contact them direct and the chatBot is useless.

Is anyone listening from British Airways ? Two of my friends have received compensation for the same delay as I had yet I have had nothing. Might be time for the #financialonbudsman to get involved

So I'm asked to DM BA. I give them a case reference number for my complaint and a mobile number. Someone rings me and says how can I help. He hadn't looked at the complaint. I have no been cut off from the DM British Airways British Airways SUCK British Airways Hopeless

I am entitled by EU law to receive 250 euros as compensation for my flight. DM them yesterday and now its all gone quiet. Flagship airline? Its embarrassing British Airways British Airways British Airways SUCK