Jim Russell (@jimcrussell) 's Twitter Profile
Jim Russell

@jimcrussell

Manhattanville CIO, Higher Ed IT Geek; bikes, paddles, listens and reads. Tweets are so very my own.

ID: 115176303

calendar_today17-02-2010 21:23:03

1,1K Tweet

390 Followers

720 Following

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A3 Understanding the operations side and the 10,000 foot level of perspective are essential. Understanding the "how" of tech is great but understanding the "why" the org needs innovative technology matters more. #CIOChat

Jim Russell (@jimcrussell) 's Twitter Profile Photo

A4 Articulate and show/prove the ROI where possible. IT should be mentioned in the other VP's board reports to demonstrate the matrixed partnerships. Lastly, as others have noted, prudent competitor research supports funding for new directions. #CIOChat

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A1 As with other initiatives, where there are cleaner data and maturity of data governance Agentic AI has an easier on-ramp. So helpdesk triage and initial response, mature and simple workflows without ad hoc changes come to mind. Hoping for nudges eventually. #CIOChat

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A2. Not radically different than other innovation. Focus is on managing the scope. Start smaller than the grand vision. Right now the review and QA are all manual. The architecture is generally baked into the ecosystems of Microsoft 365 or Salesforce and trusting that. #CIOChat

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A3. For now I am looking for #AgenticAI to align with goals (strategic or tactical) but generally support or relieve to work of existing staff. If I can make the employee experience better (hopefully #CX as well) I can retain, train and attract staff across the org. #CIOChat

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A4. Most organizations are not monolithic. All in the org benefit from training and awareness but the work starts where the foundation is prepped or where the need is urgent. Some members of the #CSuite are ready now but the majority have homework or are "OK". #CIOChat

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A2. For me right now not so much about decentralized as diffused. AI is changing functions and blurring the "swim lanes" for technical staff who increasingly work in more areas. So certainly not fragmenting but adjusting to a new knowledge/skill ecosystem. #CIOChat

Dion Hinchcliffe (@dhinchcliffe) 's Twitter Profile Photo

Related to question 2 is how much IT should be decentralized. I began to see this trend a decade ago (shown), and it's only advanced to a certain point. I now actually see IT being pulled into stakeholder and shared service orgs, more than being decentralized. #CIOChat

Related to question 2 is how much IT should be decentralized.

I began to see this trend a decade ago (shown), and it's only advanced to a certain point. I now actually see IT being pulled into stakeholder and shared service orgs, more than being decentralized.

#CIOChat
Jim Russell (@jimcrussell) 's Twitter Profile Photo

A4 Participatory solutioning. Re-org fatigue is real for many. When all have an authentic voice and role in the change and the ability to see their contribution in the result, the buy-in sticks. Otherwise folks just wait (or pray) for the next shuffling of the deck. #CIOChat

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A1 Why not both? I refer to the CIO often needing to bring the "discipline" of no to the enterprise. The CIO can't be the exclusive source of no and can't say no every time. Teaching, modeling, influencing controls and limiters are often things we must do. #CIOChat

Dion Hinchcliffe (@dhinchcliffe) 's Twitter Profile Photo

Jim Russell +1. My take: The ground rules of modern IT should be published at least yearly by the org. Because the boundaries + expectations are changing faster than ever. And new workers are arriving that don't have any expectations other than to use the best tool they can find. #CIOChat

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A3. For me in higher ed platform+guardrails+puppy dog eyes mostly works. The puppy dog eyes are also about trust, empathy and shared values. Leveraging those helps keep things mostly aligned and contained. I also have the luxury and extending grace. #CIOChat

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A4. Ooooh, dirty laundry! A functional team asked for the (custom) restoration of an extinct feature. Dev promised to try. The result was missing the deadline by 4 weeks and loss of trust and confidence. #CIOChat

Evan Kirstel #B2B #TechFluencer (@evankirstel) 's Twitter Profile Photo

SoundCloud faces backlash after adding an AI training clause in its user terms Musicians delete accounts after discovering SoundCloud uses uploaded songs to train artificial intelligence. fastcompany.com/91332060/sound…

Evan Kirstel #B2B #TechFluencer (@evankirstel) 's Twitter Profile Photo

There's a new Rust Belt, The Wall Street Journal declares, comprised of struggling colleges and the surrounding towns that are failing with them. Macomb, Illinois — home of Western Illinois University — is a prime example, with empty fields where dorms used to stand. Enrollment

There's a new Rust Belt, The Wall Street Journal declares, comprised of struggling colleges and the surrounding towns that are failing with them. Macomb, Illinois — home of Western Illinois University — is a prime example, with empty fields where dorms used to stand. Enrollment