For those who care about how to make govt work better for the people it serves, this from @jamestplunkett.bsky.social is the most important thing I've read in a long time. It lays out all the key issues #policydesign & #DigitalTransformation colleagues have been working toward for 10+ years

At a workshop today to think about the skills designers need in government, and I found myself scribbling down these 8 core skills of a service designer. The bottom two underpin the top 6. Thoughts? (Extras points for correctly interpreting my scribbles)

Anyone know why all the tree cutting in #JoydensWood? BexleyCouncil @WoodlandTrust

In my many years as a leader of change, I have participated in some brilliant workshops & some terrible ones. A key issue is workshop design. I've come to understand that workshop design is more important than facilitation. If we take a systems view of the event, there are many

Are you a #servicedesign-er sitting around waiting for election results and not sure what to do for the next couple hours? Ever thought of a career in government? The work is fascinating & the people are great. The pension's not bad either 😉 Come join us! linkedin.com/posts/jallen30…

Thinking about how to describe in simple terms how mission-driven government could function (leading to conversations about skills required, funding teams not projects, shifts in culture & governance, etc). What do people think of this diagram? Anything you'd change, add, delete?

Loved chatting about the opportunities to bring #servicedesign methods & mindsets into the heart of government with Saumya Singhal, Ken Taniguchi, Nicolás Rebolledo and Fede Vaz at the RCA Service Design. So interesting how similar our journeys are across cultures and levels of govt!

"In any complex emergent system, one problem does not equal one solution." #complexity #servicedesign Such a clear and critical point about how change happens, from Lighthouse Policy Design at the RCA Service Design seminar on public policy design today.

The final moments of WCBS 880 through studio 11a at Hudson Square.

Will put this on the corner of my whiteboard to remind myself next time the slog seems particularly long... @rachelcoldicutt at #SDInGov #govdesign

There's only one pregame show #Mets fans need today: youtu.be/hgXpKM2ZpzY #LFGM

How do FL Dems find a competitive candidate fast for a deep red special election? “The Candidate” 12 contestants 6 weeks Test policy ideas, speech making, baby kissing… Live audience votes 2 off each week Ratings! Anyone got a better idea to overcome 2-1 GOP advantage in FL-1?

. Greggs your #vegan festive bake is the best thing you sell. Why can we only get it for a month? #ChristmasAllYearRound