Trying to create superior customer experiences through personalized engagements? At Digital Transformation Asia 2018 in Kuala Lumpur, 13-15 Nov, Archana Jain from Verizon is investigating this in our "Delighting the Digital Customer" track. archanajain bit.ly/2OdxZn3

70% of customers say connected processes are very important to winning their business. New research on customer expectations from Salesforce: salesforce.com/research/custo…

Excited to be speaking today TM Forum #TMFDigitalAsia

Here is the recording of my talk from #tmforum on creating superior #CustomerExperiences thru personalized engagement. vimeo.com/300876092

Self leadership before people & organization leadership and business and thought leadership - Hans Vestberg

Daily rigorous excercise + right diet for the past 4 weeks of #quarantine and still not lost weight. Realized that I am doing a rookie mistake of not having a rest day. Guess I have never been this regular.

Needed a mask to get out of home - used a 100% cotton dress shirt and now I am set to go out for a walk :)

Myths about #growthmindset - being open and flexible, focus only on effort, do not praise accomplishment and a person has either a fixed or a growth mindset. linkedin.com/posts/archanaj…

A very peaceful protest for #JusticeForGeorgeFloyd at Somerville, NJ. #BlackLivesMattters

High school and college kids show #leadership and organization by mobilizing a walk from Bridgewater library to the municipal building and with #personalnarratives keeping the momentum to bring real change. #Blacklivesmatter Eshan Jain #ForwardTogether

We appreciate the commitment to social distancing and the flexibility! Wear a mask. x.com/gnuman1979/sta…

Wonderful day at golf yday. The weather was perfect. Way to recharge!

Sometimes in life, you just have to focus on the next step.

I’m sitting here struggling for words and my friend nailed it: “She was our Princess Leia” #RBG

Take away everything from a successful person, but leave them with their mindset, and they will succeed again.

History has been made today with the first female, the first Black and the first South East Asian American Vice President Kamala Harris inspiring many to dream big and break barriers.

Look how far this guy slid 😳😂

Apparently 5 days to discover customers’ real needs is too long. Yet, people do not mind developing the wrong thing for a year.

So You've Implemented Agile — Now What? hubs.li/Q014vNpt0 Written by archanajain of Verizon News

16 Effective Ways Tech Businesses Can Build Truly Inclusive Teams hubs.li/Q017QZMn0 from archanajain Thrivent Tal Frankfurt SwipeGuide Mayank Sharma Ed Adams @hc_biomed Paweł Rzeszuciński CoderPad Sentry Polly and more