Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile
Westminster SD Innovation and Technology Services

@wsd_cto

The Innovation and Technology Services (ITS) Department provides technology support for the District's instructional, business, and administrative needs.

ID: 1587124754518900736

linkhttp://www.wsdk8.us calendar_today31-10-2022 16:50:23

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Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

While we do not have confirmation of a repair, it appears that Verizon has restored service. We are currently able to place inbound and outbound calls. ITS will continue to monitor for system stability. We will update status once Verizon confirms a r... status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

Verizon has marked their incident as resolved. ITS has been monitoring system stability for the past 12 hours with no further issues reported. status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

Hapara is reporting a system outage this morning, preventing users from logging in. Hapara is currently investigating the issue. WSD IT will monitor and provide updates as they become available. status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

Spectrum is currently working a network outage in the area of Stacey/Clegg. Services to Stacey, Clegg, and the Nutrition Center are currently unavailable. WSD ITS will monitor the situation and provide updates as soon as they become available. status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

ITS is investigating a loss of service relating to inbound and outbound calls. At this time, all outside calls are not working. There is currently no estimated time to restoration. status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

Verizon is still investigating this issue. It may be related to a broken fiber in the area, however this issue persists at this time. There is no estimated time to restoration currently. status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

Verizon has identified a fiber break on a utility pole as the source of the outage. At this time, there is currently no estimated time to restoration. status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

Verizon has identified the reason for service disruption and is in the process of restoring service. All phones are currently operational across the district; however, the crews are still working on repairing multiple broken fiber lines. There remains ... status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

Verizon has completed repairs to the damaged fiber optic cable, and service is fully restored. Upon testing with Verizon and WSD IT, all components are operating normally and calls into and out of district wide sites are working as expected. status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

Due to high winds impacting Southern California Edison wires in the area, school campuses may experience power outages. While our equipment does operate on battery backups, there is the possibility that a network outage may result. WSD ITS will monit... status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

ITS has received reports of various web apps including Aeries and Outlook being slow to load. Other pages load normally. ITS is currently investigating the issue. Systems are operational at this time, however performance may be degraded for specific ... status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

OCDE reports that multiple districts in the county are experiencing similar issues of network latency. They are investigating these issues as well. WSD ITS will continue to monitor the situation and update as necessary. status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

OCDE reports that there was a higher level issue within the ISP's network. Internet service has remained stable for the past few hours and there have been no further reports of issues. WSD ITS will continue to monitor system stability and provide fur... status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

WSD ITS is currently monitoring an intermittent service disruption. Some services may be unavailable sporadically. ITS will update as more information becomes available. status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

Spectrum reports that the issue that was resulting in the service disruption has been repaired. WSD ITS has confirmed service restoration and will continue to monitor for stability and provide an update if necessary. status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

WSD ITS has received multiple reports that when users try to print to a Xerox, they receive the following message: "Do you trust this printer?" ITS is aware of the issue and is working to identify and resolve the issue at this time. We apologize for... status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

Westminster School District Website Outage - Main district website wsdk8.us is corrently offline. Technology is working with our partners to restore access as quickly as possible. status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

The issue has been identified as an incorrect routing issue and our vendor has been engaged for additional support. We expect to have service restored soon. status.wsdk8.us

Westminster SD Innovation and Technology Services (@wsd_cto) 's Twitter Profile Photo

The issue has been resolved and the WSD website is fully up and operations. WSD Innovation and Technology Services will continue to monitor. status.wsdk8.us