The Universal Credit Support Team have enjoyed our #fika time this morning! Catching up on all things business and socialising together #Teamthirteen #Fika #workingtogether #WellnessWednesday

Get yourselves along to our pop up store event in Wellington Square for fun and games with your little ones this half term 😀

Are you new to Universal credit? Do you need help to make your claim? Thirteen group have a designated Universal Credit support team to help you right from the start! call 0300 1111 000 to chat with a member of the team 🙂 #universalcreditsupport #heretohelp #teamthirteen

Click the link for useful info helping understand Universal Credit! Thirteen's UC support team are here for our customers new to Universal Credit from making your claim with you to your first payment date #Universalcredit #heretohelp #supportingyou understandinguniversalcredit.gov.uk

Finding childcare can be a barrier to getting back into work. Parents on #UniversalCredit can get up to £1,108 a month to help with costs: mirror.co.uk/money/parents-…

We’d like to invite customers to come along to our customer involvement open day. It's being held at the National Museum of the Royal Navy in Hartlepool on Thursday 26 March 2020, from 10am to 3pm. To find out what's planned and to secure your place visit thirteengroup.co.uk/news/thirteen-…

Another successful intervention from Thirteen's UC Support Team...11 months of Housing Element backdated for one of our customers! Fantastic outcome 😀 #teamthirteen #heretohelp #success #universalcredit #smart #considerate

Jayne from the UC Support team is attending "UC Problem Areas" event with Child Poverty Action Group today....We're always keen to develop our Universal Credit knowledge, Enjoy Jayne! bring us the info goodies back :-) #universalcredit #teamthirteen #continuallylearning

To our wonderful customers...During this difficult time please know Thirteen's Universal Credit Support Team are available Mon-Fri to help and support you! We are limited to telephone contact only but will do our upmost to help you the best we can :-) #heretohelp #universalcredit

🗣️ We wanted to let you know when we’re at our busiest to try and help you when making a claim for #UniversalCredit online. ⏲️ We’re busiest between 11am and 2pm, so you might want to try at another time. (1/3)

Our money advice team are supporting 100s of customers at the moment. To help give you the best help they can, there's a checklist of things for you to have ready for your appointment. Click the link and go to the 'Make an Appointment' section for info: orlo.uk/M8ynj

The DWP has updated its information and advice for those affected by the coronavirus. To keep up to date with the latest guidance and messages on sick pay, existing benefit claims, new claims to benefit, self-employment, housing and more, please visit orlo.uk/k0WD8

Has your household income reduced? Or are you in receipt of benefits? If you say yes..your child could be eligible for FREE school meals! The deadline to apply is Friday! Contact your child's school or local council for more info...Hurry 🏃‍♂️🏃‍♀️#takethepressureoff #freeschoolmeals

I'm so incredibly proud to be a part of this amazing service we offer to our customers! Please don't struggle in silence.., just pick up the phone and make that first step to us helping you 🙂📲 📞

We're supporting the national #HomesAtTheHeart campaign showing how housing can play a big part in helping people to get the most out of their lives. Find out how we can help you with money matters and offer support with jobs, training and education: orlo.uk/MXENm

Thirteen's Universal Credit Support Team are launching an appointment system for our customers! Be sure to book in for a telephone appointment with us to receive the help and support you need for all things Universal Credit.. at a time that's convenient for you! #Customerfocused

While our daily lives continue to be affected by #COVID19 we still feel it’s important to keep everyone up-to-date on the services we offer. Issue 3 of our customer magazine, Together, is out now with some inspirational stories from customers: orlo.uk/q25zK

WOW!... In our first week launching the Universal Credit appointment system 58 wonderful customers booked in with us! The number just keeps increasing!, We are beaming and happy when we are helping 😊 #customerfocused #universalcredit

Feel so fortunate to work for such a fantastic and rewarding employer! Thirteen Group 😁👩‍🏫#brickawards #letscelebratetogether #striveforgreatness