Today marks an exciting day as TaskUs prepares to enter a new chapter. TaskUs announced that we have entered into an agreement to be acquired by an affiliate of Blackstone, TaskUs Co-Founder and Chief Executive Officer Bryce Maddock and TaskUs Co-Founder and President Jaspar

As financial institutions move from AI pilots to real-world deployment, one question remains: How to innovate without compromising compliance? At our recent Executive Connect events in London and New York, CX, fincrime & compliance explored where AI delivers the most value,

As part of our agentic AI consulting practice, we’re partnering with Decagon and Regal — two elite agentic AI platforms — to help businesses apply intelligent automation and transform customer service. Agentic AI builds on the rapid progress of GenAI. We’ll identify how to

Spots are limited and time’s almost up — RSVP now to join an exclusive CX and AI gathering in Manhattan. Get on the list: taskus.me/43UHi4D

Healthcare CX teams are under constant emotional strain. One leading U.S. healthcare company saw the warning signs and took action. Even the most experienced advocates wound up burned out and quit.  See how our science-based wellness program helped turn things around. Read the

Last chance to join an exclusive gathering of CX and AI leaders. One night. New connections. Epic NYC views. Don’t miss TaskUs Meets NYC! RSVP now: taskus.me/43UHi4D

AI is evolving fast — but if safety isn’t built in, the risks grow even faster. From red-teaming to human-in-the-loop, we have what it takes to help you scale AI responsibly. taskus.me/4dpltN8

AI can accomplish many things. But without built-in safety, it can also get many things wrong — with confidence.  Whether it’s hallucinating facts or making decisions on its own, the consequences can be huge.    Learn more about how to build, measure and test responsible AI:

Deploying AI agents has the potential to cut customer support costs by 25-50%. But it takes the right strategy to ensure accuracy, quality and safety, plus to maximize ROI.  Get 3 tips for success from our agentic AI expert, TaskUs Senior Director of Consulting and Digital

Experience expectations and compliance pressures often conflict — especially in healthcare. Reputation, ratings and reimbursements all depend on meeting both.  Learn about how payors and providers can align CX and regulations to drive better outcomes for members, patients and

When AI makes more direct decisions for customers, trust is the real differentiator. At our Executive Connect Dublin event, Trust & Safety and CX experts Siva Raghava, Yahya Ouzen and Jennifer Kavanagh talked about how to build transparency, fairness and accountability into

Targeted harassment in the form of griefing, doxxing, swatting or organized hate raids is costing platforms and gaming companies. Toxicity drives churn. And when players leave, they don’t usually come back.  Our latest blog explores how businesses can create a safer digital

Customer-led growth is the new GTM advantage. Yet, most companies are still treating Sales and CX like separate tracks — separate KPIs, separate systems, separate conversations with the customer.  Our GTM expert Phil Hernandez, VP of Sales Services, TaskUs identifies 4

When it comes to measuring content moderators’ health, how businesses conduct screenings makes a difference.  A new study from TaskUs’ Wellness & Resiliency Division of Research shows that AI-powered tools are quick and efficient and traditional surveys offer deeper, more

CX teams stretched thin with high ticket volume and slow resolution times? A food delivery platform faced the same challenge.  That’s why leaders made a bold decision: deploy AI agents to fully automate routine tasks. But first they needed our CX and AI experts to help optimize