An introduction to the online USMBOK best practice library bit.ly/ot16IU

An Introduction to the SMBOK service bit.ly/pMUxL0 over 5,000 best practice statements including #ITIL2011

Lean for Service class in San Diego this week, repeated in January bit.ly/mBzGqI nexus of #CEX #Lean #ITSM

Outside-In Service Management Foundation class in San Diego Dec 14-15 bit.ly/f5nAdv #outsidein #itsm

Service Experience Design workshop San Diego Dec 16 bit.ly/fDZrRV #ITSM #CEX

ISO/IEC 20000-1:2011 Specialist Certification classes - differentiate yourself now! bit.ly/vYOja2 #iso20000

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Checkout my book ChatGPT for Beginners - comprehensive guide to prompt engineering for ChatGPT, writing books of all genres, simulating chats with historical figures amazon.com/ChatGPT-Beginn…

Next generation service management: #USMBOK Foundation class scheduled for Australia Melbourne May 17-18, Sydney 24-25 smbok.com/pages/universi…

TSO Welcomes #USMBOK to the International Best Practice Library linkedin.com/groups/TSO-Wel…

Service Management 101 agree to use #EXIN examination services for #usmbok education worldwide servicemanagement101.biz/index.php/easy…

Live and on-demand learning delivered by the Service Management University - Spring Semester opening for registration this week...

Blog: "Four Horseman of the IT Apocalypse" and Three Simple Words servicemanagement101.com/index.php/easy…

"The Definitive Service Management 'Master Class' and Tablet 'App'" by Ian M. Clayton on LinkedIn linkedin.com/pulse/definiti…

"Shine15: "How to Develop a Winning DevOps Strategy from the Outside-In"" by Ian M. Clayton on LinkedIn linkedin.com/pulse/shine15-…

Sneak peek at Version 2.0 of online Service Management University vimeo.com/148817465 #usmbok #itsm

Signup for the Service Management University 2.0 Launch webinar Thursday Dec 17, 11am EST servicemanagement.university/service-manage…

See Service Management Brain find learning in 3 clicks Webinar Dec17 11a USEST bit.ly/1NoVeEC #itsm

Service Management University 2.0 and 'Brain’ - preview 15 minute webinar at 11am servicemanagement.university/service-manage…

Checklist for your service management knowledge? Visit servicemanagement.university/courses/00-usm… for more detailed view