🔥The 9th Round of Easy Loan, Earn $40 Reward is in progress❗️ ⏰ Promotion Period: January 15th - Feburary 15th, 2025 👉 Register now and check more details at gate.io/campaigns/358

IT’S HAPPENING in just a few hours! 🔥 Join us NOW for ITSM Demo Day – 8 live demos, expert insights & interactive Q&A. Jump in! 📅 Thursday, 5th June ⏰ 10:30 AM - 3:30 PM (BST) 📍 Virtual - Login from anywhere Sign up now! loom.ly/1qRtD-A

🤖 The future is here! 🤖 Discover how AI and automation are transforming the IT Service Desk in our Embracing AI & Automation workshop. Join us to future-proof your skills and career! 👉 loom.ly/5NOHjaI #AI #IT #ServiceDesk #Integration #Automation

Digital transformation conversations typically revolve around cloud, AI and apps. But the revolution began in the 1960s with SABRE, transforming airline bookings. John Noctor explains why this matters for ITSM. Full post👉 loom.ly/xXmvKfc #ITSM #DigitalTransformation

🎬 Catch up now! Watch our ITSM webinar on demand and stay ahead of the curve 🚀 loom.ly/XTC3FT8 #ITSM #TechTalk

📢 Join us for our Freshworks webinar to explore how AI is transforming IT support. 📅 22 July 2025 👉 Save your spot now! loom.ly/W6c6x_w #AI #SDI

You Can’t Automate Everything — But You Should Automate the Right Things... In our upcoming workshop, we’ll show you how to cut through the noise and do it right. Let’s build a smarter, faster Service Desk — together. 👉 Secure Your Seat: loom.ly/5NOHjaI

🔍 Sami Kallio, CEO of HappySignals, shares how human-centric experience data helps IT leaders transform service culture and boost business value. 🔗Book now - loom.ly/dwfMzVo ⭐Premium Members go free #HappyServiceDesk #ITSM

🚨 It’s tomorrow! Don’t miss it 👉 loom.ly/PRms_WI #ITSM #AI

#Burnout can leave even the strongest managers simply surviving, not leading. This story shows how SDM training helped one manager regain confidence and reclaim their leadership. Support and development can make all the difference. Read the full story: loom.ly/EiEQeFA

🚨 Speaker spotlight: James Gwatkin, Service Desk Manager PremierFoods! Join his fireside chat on trust, autonomy & happy teams 👉 2 July in London. 🎟️ Free for SDI Premium Members Book now 👉 loom.ly/dwfMzVo #HappyServiceDesk #ITSM #ServiceDesk #SDIEvents #Leadership 💬

🎬 Missed it live? Watch on demand now 👉 loom.ly/PRms_WI #ITSM #AI #OnDemand

Thank you to everyone who joined us for Part 2 of the #XLA Roadshow USA 2025! 🎉 The discussion on building real-world XLA frameworks was packed with insight. If you missed it, you can still catch the full session on demand. 📺 👉 loom.ly/LVUUB9s #ITSM #XLA

🔒 𝗡𝗲𝘄 𝗿𝗲𝘀𝗼𝘂𝗿𝗰𝗲 𝗳𝗼𝗿 𝗼𝘂𝗿 𝗽𝗿𝗲𝗺𝗶𝘂𝗺 𝗺𝗲𝗺𝗯𝗲𝗿𝘀. Our new guide compares the most popular ITSM maturity models to help you choose the best framework for your team. Read full post here 👉 loom.ly/-pxfyZs #maturitymodel #itsm #it

🎤 Speaker line‑up confirmed: Ross Surplice, Christos Frangou and Dennis Wahome will explore how AI is transforming IT support. 🗓 22 July 2025 – learn to streamline, save costs & boost productivity. 👉 Register now: loom.ly/W6c6x_w #AI #ITSupport #AI #ITSM #SDI 🤖

Just announced! 📢 Join SDI’s free virtual #ITSMToolsDay this August. Live tool demos, no sales pitch! Register now 👉loom.ly/IZ1lNJ4.. #ITSMToolsDay #ServiceManagement #ITSMCommunity

⏳ 2 weeks to go! Have you booked your ticket for our event; Building a Happy Service Desk on 2 July! Don’t miss out! 🔗 loom.ly/dwfMzVo ⭐Premium Members go free

💻 Learn today. Lead tomorrow. Our Service Desk Analyst Course equips analysts with the skills to excel in IT support and provide exceptional customer service. 🙌 📅 Next sessions are filling up fast. 👉 Book now: loom.ly/lh82boI #ServiceDeskTraining #ITSupportSkills

🚨 New webinar alert! Presented by Sunrise; Driving Service Improvement: Making the Most of What You Already Know. 💡 👉 Register now: loom.ly/svDCk54 #ITSM #ServiceDesk

📣 Speaker spotlight: Luke Hyde & Simran Kaur @Freshworks Discover how Freddy AI helps teams scale smart, human-first support. 📍 2 July, London 🎟️ Free for SDI Members / £75 👉loom.ly/dwfMzVo #HappyServiceDesk #AIinITSM #Freshworks #SDIEvents

Missed our webinar; No-Touch Ticketing - Future or Reality? 🤖 No worries! You can now watch it on-demand and explore how automation is reshaping ITSM. Discover real-world applications of no-touch ticketing. ▶️ Watch now: loom.ly/-KN_L3M #ITSM #Automation