Another No Harm Done episode! Not missing The Point - this one is all about patient surveys and research into using the AHPEQS survey tool. #clinicalgovernance #patientexperience noharmdonepodcast.com/podcast/nhd-se…

Our latest No Harm Done episode! Not Missing The Point - this podcast is all about patient experience surveys, and research about using the Australian Hospital Patient Experience Question Set (AHPEQS) Article: Jones Cathy H., W…lnkd.in/gxGiKzBx lnkd.in/gYGPQhw2

The latest No Harm Done podcast is out! Our Quality Quandary segment asks - it possible to build a Quality Manager? Balding & Jones also suggest collective nouns for Quality Managers. A governance of QMs? A conference? A PDSA? noharmdonepodcast.com/podcast/nhd-se…

The latest No Harm Done podcast is out! Our Quality Quandary segment asks - it possible to build a Quality Manager? Balding & Jones also suggest collective nouns for Quality Managers. A governance of QMs? A conference? A PDSA?…lnkd.in/gDxy3k7V lnkd.in/g-WUBbgC

New episode! A focus on staff engagement and caring for staff - while still improving consumer care. Plus - how to save time and communicate with brevity so that people actually read your message. #healthcare #quality #clinicalgovernance noharmdonepodcast.com/podcast/nhd-se…

If anyone is on the fence about how #TheVoice will improve Aboriginal health, this is a fabulous 18 minute overview. abc.net.au/listen/program… Norman Swan

Your voice matters! Consumers play a vital role in the safety and quality of care. Learn how you can help shape health care in Australia in ACSQHC’s new Guide, developed by consumers for consumers. Visit safetyandquality.gov.au/guide-partneri…

New episode of No Harm Done - exploring AI for clinical governance. noharmdonepodcast.com/podcast/nhd-s2… #clinicalgovernance corE #patientsafety #healthcare Cathy Balding

59 key PROMs uncovered for rehabilitation hospitals! Read this Scoping Review in full: tandfonline.com/doi/full/10.10… 🥳 Claire Thwaites Meg Morris et al

Do you work in a role involving clinical governance, quality or risk management? Maybe you’d like to come and join our new Q Club, starting in 2024! noharmdonepodcast.com/podcast/nhd-ep…

No Harm Done episode 13 is out! Are all your complaints about "communication"? Maybe your problem is insufficient repetition (repetition, repetition, repetition..) noharmdonepodcast.com/podcast/nhd-ep… Also join us in Q Club - spots are filling fast! Cathy Balding

No Harm Done episode 14 is out! Help us drain the root cause swamp and review a Carer Reported Outcome Measure. noharmdonepodcast.com/podcast/nhd-ep… …Also join us in Q Club - spots are filling fast! Cathy Balding

It's time to stop dumping thankless tasks on women. Women get more asks than men to serve on committees, plan events, and take notes. They're more likely to be penalized if they say no—and taken for granted if they say yes. Work should be divided equitably by role, not gender.

It’s episode 15 of #NoHarmDone Listen to the clip to see how much fun we had with this one! noharmdonepodcast.com/podcast/nhd-ep…

This time on the #NoHarmDone podcast, we peer into the future to see how we might be using AI tools at work in a few years. And we talk about ways we use AI to help in our work now. (Or rather, we laugh about it!) #healthcare #AI #quality noharmdonepodcast.com/podcast/nhd-ep…

A new #NoHarmDone podcast: Success Cause Analysis, and also – why won’t anyone come to my working group? In the 30 second clip we talk about “Virtual CB”. #healthcare #quality Cathy Balding noharmdonepodcast.com/podcast/nhd-ep…

How much QI is too much? Does accreditation work? What's in a title? These and other random questions are answered on the latest No Harm Done podcast. Cathy Balding #healthcare #safety #quality #accreditation #QI noharmdonepodcast.com/podcast/nhd-ep…