Building better products means developing empathy for your users. Andy Cook, CEO of Tettra, shares lessons learned on the path to 100 customers. medium.com/slack-develope…

When I switched from PC to a Mac, I recall being initially bewildered by the OS's simplicity: "Huh? You mean I don't have to try to think *like* my computer. It thinks like me?" That's how I feel when booking on Lola Travel is now Lola.com.

Loved this post from Dave Bailey. Concise, relatable, actionable. Perfect. 12 Storytelling Techniques to Supercharge Your Pitch buff.ly/2C5BZSp

Your hour meeting requires 30 minutes. Your 30-minute meeting can be done in 15. Your half-day offsite, however, probably needs a full day.

Describing a gov’t worker’s family having no money as a “liquidity crisis” perfectly captures how so many high-level politicians no longer think of the public as real people and families “Trump aides set off furor with out-of-touch shutdown remarks” apple.news/AEmYqtl-ORj2P2…

Yet another reminder Facebook doesn't deserve my time or attention. Facebook pays teens to install VPN that spies on them techcrunch.com/2019/01/29/fac…

Lightly clever idea encouraging human interaction shot down by people on the Internet. Maybe the ease of trashing something beyond your comfort zone has backfired? Delta and Coke thought these flirtatious napkins were clever. But that idea fizzled buff.ly/2ROvrwa CNN

1. Think long. 2. It's 99% people, 1% everything else. 3. Becoming a learning machine. (read, read, read, mentors, mentors, invest heavily here) 4. Ego is the enemy, stay humble. 5. Focus on the customer (this is the most important step)

VERY excited to hear about this bipartisan effort :) Senate passes landmark bill to enlarge national parks buff.ly/2GGPtXy #nationalparks

If this Wiki page is correct (it likely is), JUUL's valuation is larger than: - SpaceX + Instacart - Lyft + Slack + Robinhood + Magic Leap + Doordash - Coinbase + Palantir + Zenefits (x2) - Reddit + Gusto + LimeBike + Postmates + Warby Parker (x6) WOW. buff.ly/2thQFbk

When making business decisions, customer stories >>> data. You can't reduce everything to a multiple choice question or a binary choice. It is important to hear customer stories. To make better decisions, figure out how to collect stories from your customers.

Outstanding post from Deb Knobelman, PhD. Easy, actionable takeaways on tailoring your pitch based on investor personas. What To Expect From 3 Types Of Early Stage Investors buff.ly/2U7j9kE

Really enjoyed this review of Best Buy's strategic shift since 2012. I'm glad Best Buy is still around. We need companies like this. Amazon Almost Killed Best Buy. Then, Best Buy Did Something Completely Brilliant buff.ly/2EMojNI

Are companies like Mailchimp, Basecamp, and Atlassian "lifestyle businesses," just because they never raised venture capital? They have $100M+ in revenue. — Andy Cook at #Ack2019

Congrats to Mentor Collective on the raise! Always exciting to see local startups moving onward and upward. :) Mentor Collective Raises $3 Million Funding Round Led by Lumina Foundation buff.ly/2ZUnzkW #edtech

🚨Tettra is hiring! 🚨 Job Alert: Boston Startups and Tech Companies Hiring in December buff.ly/350Klqw

Really enjoyed this short post from Josh Pigford. His content always inspires me to be lean and scrappy. We sold Intros for $100,000: Turning a product failure into a business success - Baremetrics buff.ly/2TQEPUL

Help make it happen for UVLyzer: World's 1st UV-C Mobile Sanitizer Sticker igg.me/p/uvlyzer-worl… #indiegogo via Indiegogo💡

There’s still time to register for today’s @MIT_Horizon fireside chat with @oboylemm from Energy Innovation Policy & Technology LLC®! Discuss the opportunities of rapidly decarbonizing the US electricity system and other climate goals. This free webinar starts at 2pm EDT. ow.ly/PifY50Gar0n