My elderly parents had a Whirlpool dryer. The company told me it would be over a year before they could send an engineer: a product that could kill them. Then, they tried to sell me a new machine with £50 off. Absolutely disgusting. Take them to court.

stuck at Heathrow waiting for a very delayed flight and wondering why most airline logos are so crap.

Dearborn. The home of the Blue Oval. And I've presented to their Global Head of Marketing. What a day.

The ice hockey game we were going to tonight? Cancelled due to snow. Oh, the irony. Maybe they could play outdoors?

Hegarty on Advertising. Brilliant. And I'm not usually a fan of ad related books. Inspirational.

Damn Good Advice by George Lois. Brilliant. My damn good advice? Buy it.

@ilikeHTCOne because of it's awesome sound!

Boxing Day. The perfect opportunity to catch up on... stuff. And sorry i didn't reply to those 'urgent' emails from Jan, Feb, March...

Back on Twitter. And yes I have had a life between tweets.

Very sweet. Have a listen. And immediately want a 99! BBC News - The Ice Cream Van Cometh bbc.in/oJ7Bbx

Met Kate O'Sullivan yesterday for a voiceover yesterday. Genius!

A week long karate boot camp next week and I've done my ankle in today. Praise the lord for solpadeine!

Watching humans attempting to sort themselves and their unfeasibly large items of luggage out in a virgin trains carriage. A tragi-comedy!