If you're thinking about having a campfire maybe read the room and don't

Me: “I wonder how many people visited my blog. Let's find out on GA4” GA4:

Why do websites block cmd-click to open links in a new tab? Why? Is it some kind of retention or tracking thing?

What's the point of having followers on Twitter? I have 1,600 (thanks for following if you see this folks!), but my tweets average 5-50 views. Maybe they're not amazing tweets, but this isn't giving them a chance. Zero point in tweeting. LinkedIn gets 100x more impressions.

If A and B are both crap, what do we learn? One is slightly less crap.

The best B2B founders spent as much time (if not more) figuring out *who* to solve the problem for as they did figuring out *what* problem to solve. Here's a guide for identifying your ICP (ideal customer profile), based on interviews with 20+ of today's top B2B startups,

*crab-walked

The state of the film puns in a furniture catalogue that just came through the door. A 🧵 1. No. Doesn’t work.

I think LastPass has lost the plot. The re-authentication journey I go on every time I restart my computer is ridiculous The master password sometimes just doesn't work Right now verification emails aren't sending so I'm still locked out What's the best alternative nowadays?

Contact form blasting?

Airbnb has a blueprint of their entire customer journey on their office walls. They then map all product, policy, and service updates to it. More companies should do this to avoid shipping the org chart.

🔔JOB ALERT: PRODUCT STRATEGY INTERNSHIP🔔 We've been lucky enough to be super busy for the last few months so we are growing the team: beginning with a paid internship here in London (hybrid). Intros/reshares appreciated. #hiring #strategy #research muirwood.co.uk/post/were-hiri…

Reminder: if you have a subscription product or service, please don't require users to sign in to get their invoice. Email the invoice as a PDF with brand-name & date in the subject & pdf filename. It's much easier to search an inbox than the crappy billing section of your site.

Slack: You have 4 new messages Me:

Anyone noticed this from Amazon: my default payment method is Amex (for the Avios), but they regularly try to sneak purchases onto my back-up Visa. I'm guessing over millions of transactions that people don't notice, it saves them a significant amount of fees.

I don't want email summaries for Christmas. I just want my email to have consistent (i.e. no) formatting, even if I paste from other apps. "Are you sure you want to send this email with 3 fonts & text sizes that you can't see in the mobile app & will look stupid on desktop?"

Here we go again, BT has taken over a week to repair my parents' phone line, despite being classed as a welfare case. No projected finish time and the Executive Complaints number just hangs up when I call about it. Is there any accountability for woeful service like this?