
Michael Littman
@mlittmancs
ID: 404994634
http://www.cs.brown.edu/~mlittman 04-11-2011 18:05:55
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Airline installs chatbot. Customer gets bad information from it. Customer asks for refund. Airline says "the chatbot is a separate legal entity that is responsible for its own actions" (!). Court says no. (Whew.) Airline makes refund and turns off chatbot. arstechnica.com/tech-policy/20…


A glowing review of my book (The MIT Press @mitpress.bsky.social) from one of my science communication heroes! (I went to one of Steven Strogatz 's book events on the notion of infinity and he encouraged me to write a book, and I did!)











This month is the one-year anniversary of the publication of my book, "Code to Joy". I'm happy to announce it's also the month of the release of the audiobook version of the book, which I narrate. Enjoy! The MIT Press @mitpress.bsky.social amazon.com/dp/B0DKG4KPWY