Melbourne content peers, don't miss this 1-day course next Friday from one of the best content strategists in Australia! x.com/EllenGeraghty/…

What are some examples where what people *say* they want is different to what they actually want (as measured)?

"We are not in the report production business. We are in the business of informing and inspiring businesses to take action." @steveportigal on framing UX research. UXAustralia

On themes... I'm running into this at the mo. Client wants themes. Their stuff just won't fit, however much I jimmy it around.

👍🏻 Kate Toon #Copycon19

“Unless we’re questioning the rules we’re not designers we’re implementers” - Phil Delalande on when it makes sense to break design conventions #UXA2019

“The things we fight for never cease to be the things that are done for us” @elizejackson on how design Co-opts and erases people with disability. #UXAustralia

How do we design useful &meaningful conversations? Design Out Loud’s Phillip Hunter walks through the principles. #UXAustralia

Loving Matthew Fenwick 's talk "content as a service" UXAustralia #UXA2019

It’s like chucking the content in a fridge, unplugging the power and then walking away. It goes moldy. It might look ok for a day or two but by day 30, you’re not going to want to open that fridge. Matthew Fenwick #UXA2019

Has anyone bought one of those memo bottles and do they leak? memobottle.com.au

Saw this ad and wow it helped

@erstkate Matthew Fenwick This thread!

So what? Matthew Fenwick is what. Teaching us how to frontload our design stories to create more engagement with stakeholders at #uxa2022

And how. x.com/divinewrite/st…

“There are no great writers. Only great self-editors”. Kelly Exeter #copycon #copycon18

Once again the curation of line-up at #copycon18 is first rate.

My pleasure:-) x.com/trib/status/99…

Farewell #copycon18. Such a good wkend. Love youse all.