Hey everyone! Remember that you can also contact us via our customer service telephone number on 020 3308 9279 :)

@PlainsServices Hi there. Sorry for the inconvenience - please DM your email address and we will remove you.

@blaggers_ Hi, can you please DM us your order number?

@magsdoyle8485 I have sent the merchant an email requesting them to update you on your order. Allow up to 72 hrs for a response. Thanks.

@BellinguaNat Hi there. Please DM your email address and we'll get you removed.

@JenSurRE Yeah that's not a problem so long as it can be used before the voucher expires :)

@_Katiajo_ Hi. We are currently experiencing issues with our redemption page. Please try again in a few hours. Thank you.

@NiceIce_Cheadle We can be contacted on 020 3308 9279 between 08:00-17:30 Monday to Friday. (Calls are charged at the National Rate.)

@_Katiajo_ We aim to respond within 48 hours. Could you provide me with your case no. and I can look into this for you?

@_Katiajo_ We have sent the merchant an email requesting them to update you on your order. Allow up to 72 hrs for an update. Thanks.

@leahmcdonnell Hi, could you DM your order details, and we’ll look in to this for you, thanks!

@clairescho13 Hi, could you DM your order details, and we’ll look in to this for you, thanks!

@CrazyyHannah Hi! Don't be! Could you DM your order details, and we’ll look in to this for you, thanks!

@Jay_ash22 How can we help?

@Bcfc_skuse Hi. Could you DM the email address associated with your account and we can look into this for you? x.com/messages/compo…

@iamme_bex Hi. Sorry to hear this. Please DM us with further info so we can assist? x.com/messages/compo…

@LeeTShaw Sorry to hear that Lee! Have you contacted the merchant regarding the delivery of your order?