keelystocker
@keelystocker
Editor drapersonline.com
ID: 14854341
21-05-2008 09:26:02
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Henry Birch, group CEO ShopDirect says “Black Friday has morphed into something very big, very quickly. However, new customers that we get from Black Friday promotions turn out to be valuable to us so it’s an important part of our calendar.” #RWL19
Henry Birch ShopDirect group CEO says “We are never going to move away from call centres but we are looking at how we can harness voice technology in the future” #RWL19