Use the Oxford comma, folks.

It's the middle of the night. Everyone is sleeping. It's a great time to get eye-opening customer feedback. Persimi's uniquely authentic AI personas are eager to stay up to talk about your product. Generate your own custom persona in minutes, for free. persimi.com

There's going to be ups and downs. Don't let the ups give you the impression a happy ending is inevitable. Don't let the downs trick you into thinking you're done for. Ride the waves until your feet are solidly under you again.

When you ask for feedback, try this: "We already know a lot that needs to be better. Your feedback will really help clarify things." It gives them permission to tell you what's wrong without worrying about hurt feelings. #ux #feedback #startups

Stubbornness is not the same as persistance. Be persistant. Don't be stubborn.

"Education isn't something you can finish." -- Isaac Asimov (1920 - 1992)

I've been a designer, UX [role], Product [role], leader, consultant, and mentor for companies big and small, some my own. I've never seen myself as any of those things. I've only ever seen myself as a creative problem solver.

Kindle version FREE tomorrow.

If you haven't seen Paradise on Hulu, you're missing some great TV. Episode 7 may be one of the best hours of TV ever. #paradise #hulu #tv

It drives me batty to see one side support a thing when their side does it but froth in rage when the other side does it. Come on, people. The last line of personal credibility is your steadfast refusal to be a hypocrite.

"Operate in entrepreneurial environments where your ability to stitch insights will be valued" This is key

Memorization is not learning.

I'm all for hussle, persistance, and maximum effort. But caterpillars don't turn into butterflies without downtime. Use your cocoon. Whatever yours is. Increment your effort with time to rest, recharge, and reflect. Don't end up as a burned-out caterpillar. #startups

Modern life seems purpose-built to drain you out. Go constantly. Spend constantly. Want more. Share nothing. Accept no limit. Tolerate no discipline. ...And rage against anything in your way of it.

I challenge you. Surprise someone today by doing something nice for them. Really over-the-top nice. It'll make their day. And yours.

When you're young, Jaws is a movie about a shark. When you're older, the you see the real terror is the crushing weight of an impossible responsibility with life-or-death consequences.

People who care about you ask you what you want and listen when you speak. People who expect you to listen, tell you what they're doing for you and make it your fault if you don't like it... They don't care about you. Even if they insist they do. Even if they think they do.

"If all your friends jumped off a cliff, does that mean you'd jump too?" Well, I don't know, dad. Are there bouncy cushions at the bottom? Are there killer bees chasing me? Is it really a cliff, or is it just like a bump in the road? #parenting

"Confidence isn’t knowing you’re right — it’s knowing you can handle being wrong." Wise words.