How knowledge management benefits customer service techtarget.com/searchcontentm… via TechTarget News #CX

#Chicago #Architecture Center gets up close on Art Deco high-rises axios.com/local/chicago/…

Harness the power of #AI today by balancing innovation with ethical governance. cio.com/article/251755…

#AI is revolutionizing customer service! Agent assist software is empowering teams to automate tasks, gain valuable insights, & deliver exceptional customer experiences. Learn how these tools are transforming the #contactcenter industry. tinyurl.com/dj4zpbtp #CX

#Steelers rookie Roman Wilson's chance to build experience at camp put on hold si.com/nfl/draft/stee… #NFL

On-prem or cloud? Why not both? ☁️🏢 Investing in new #contactcenter functionality? Consider a hybrid approach. Leverages existing tech & smooths the cloud transition. #CX #hybridcloud #CIO

Brandon Aiyuk Trade Rumors: 49ers Not Satisfied with #Steelers' Offers; SF Seeks a WR bleacherreport.com/articles/10131… via Bleacher Report #NFL

5 Things Call Center #AI Can Do Today and What’s on the Way techrepublic.com/?p=4254648 via @techrepublic #CX #CCTR

CX teams: Are you facing roadblocks in delivering exceptional customer experiences? A staggering 86% of #CX leaders predict #AI will completely transform the CX landscape in just 3 years. How can your business harness this potential? tinyurl.com/bdfchk5c #ContactCenter

How can your business benefit from a dynamic, #AI-powered contact center ecosystem? Avaya Experience Platform, integrated with Google CCAI, offers a solution. Interested in learning more about #AI Virtual Agent? tinyurl.com/5du9ptdb #ContactCenter #CX

#AI is changing the game for customer service. Are you maximizing its potential? Learn about the benefits and challenges of AI in customer service and how to navigate the human-digital balance. tinyurl.com/4jsu3uxa #CX #CCTR #DigitalTransformation

Your business deserves the best. Avaya offers solutions that transform customer and employee interactions. Let's connect and explore how we can help you achieve your goals. #CX #ExperiencesThatMatter #Technology #CIO

Take a bow TJ Watt 😁 #EasyToCelebrate | @Budlight

What is your top priority when it comes to creating exceptional customer experiences? #CX #CustServ #CIO

Next-Gen Tech Turns Customer Experience Into A Competitive Advantage via @forbes forbes.com/sites/garydren… #DigitalTransformation #CX

2nd fastest player to ever reach this milestone... TJ Watt on 💯

To lead tomorrow’s markets, prioritizing #CX today is non-negotiable. #business #CIO

Will AI replace human agents in contact centers? #AI is not meant to replace agents but to empower them. It reduces mundane tasks, allowing agents to focus on high-value interactions & personal well-being, which improves their overall job satisfaction. #CX

#AI-powered insights, automated quality monitoring, and more! Learn how Avaya's comprehensive suite of tools can transform your contact center. tinyurl.com/38y28uv3 #CX #CCTR #CIO

Great leaders listen—and it shows in their team’s morale and engagement. Harvard Business Review shares 4 tips to sharpen your listening: hbr.org/2024/12/4-list… #leadership