Emil (@emilsnotes) 's Twitter Profile
Emil

@emilsnotes

co-founder @kapa_ai (YC S23): #1 technical AI assistant used by awesome companies like @openai @mapbox @docker @mondaydotcom to answer customer questions.

ID: 231150439

linkhttps://www.linkedin.com/in/sorensenemil/ calendar_today27-12-2010 18:55:21

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40% of an LLM’s data is from Reddit. Which means…when your customers are asking AI about your product, they’re basically asking Reddit about your product. Is that a good thing? IMO, it depends. If you don’t really need to care about up-to-date information, technical

40% of an LLM’s data is from Reddit. Which means…when your customers are asking AI about your product, they’re basically asking Reddit about your product. 

Is that a good thing? IMO, it depends.

If you don’t really need to care about up-to-date information, technical
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The best partnerships are two-way, and I’ve learned so much from our incredible kapa.ai (YC S23) customers. It’s nice to return the favor, too. I think buying a product from an incredible company means you’re buying more than just the product. If you do it right, you’re learning how

The best partnerships are two-way, and I’ve learned so much from our incredible <a href="/kapa_ai/">kapa.ai (YC S23)</a> customers. It’s nice to return the favor, too.

I think buying a product from an incredible company means you’re buying more than just the product. 

If you do it right, you’re learning how
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HUGE announcement… @Nokia docs are now as indestructible as their phones. They just added an AI assistant that can answer any customer question 🔥 Nokia (yes, that Nokia) is still crushing it. And they’ve got thousands and thousands of technical docs their customers, the

HUGE announcement… @Nokia docs are now as indestructible as their phones. They just added an AI assistant that can answer any customer question 🔥

Nokia (yes, that Nokia) is still crushing it.

And they’ve got thousands and thousands of technical docs their customers, the
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A billion dollar startup completely overhauled their docs experience to be customer-first…and I don’t see anyone talking about it. Here’s my take. So for those who aren’t aware, Redpanda updated their Docs homepage to just be a chat interface. You’ve seen similar things from

A billion dollar startup completely overhauled their docs experience to be customer-first…and I don’t see anyone talking about it. Here’s my take.

So for those who aren’t aware, Redpanda updated their Docs homepage to just be a chat interface.

You’ve seen similar things from
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BIG news…every single Netlify customer now has a FREE AI assistant they can chat with, right now, powered by kapa.ai (YC S23). Why would a $2 billion startup do this? Well, they realized every one of their customers was going to ChatGPT before they were visiting their docs page.

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I’m proud to see kapa.ai (YC S23) on lists like Headline's AI Europe 100. We’re proud of our Silicon Valley roots, but we’re really, really proud to be building our dream in Europe. I think Headline put it well: “(With AI) The question is no longer if. It is *where the winners will

I’m proud to see <a href="/kapa_ai/">kapa.ai (YC S23)</a> on lists like <a href="/HeadlineVC/">Headline</a>'s AI Europe 100.

We’re proud of our Silicon Valley roots, but we’re really, really proud to be building our dream in Europe.

I think Headline put it well:

“(With AI) The question is no longer if. It is *where the winners will
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You may not like it, but this is what Y Combinator startup engineering peak performance looks like (at kapa). ✅ AR glasses ✅ 4 separate 42” virtual 4k monitors ✅ 2 different startup podcasts at 2x speed (1 for each ear) ✅ 10 Claude Code agents working on 15 separate

You may not like it, but this is what <a href="/ycombinator/">Y Combinator</a> startup engineering peak performance looks like (at kapa). 

✅ AR glasses

✅ 4 separate 42” virtual 4k monitors

✅ 2 different startup podcasts at 2x speed (1 for each ear)

✅ 10 Claude Code agents working on 15 separate
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The next time someone says they don’t believe the AI hype, send them this message. “Feel free to quote me in testimonials” is the sign of a happy customer. But look at how AI tangibly impacted his job. The TL;DR is: - Matt works at @SiliconLabs, a $4.5 billion semiconductor

The next time someone says they don’t believe the AI hype, send them this message. “Feel free to quote me in testimonials” is the sign of a happy customer. But look at how AI tangibly impacted his job.

The TL;DR is:

- Matt works at @SiliconLabs, a $4.5 billion semiconductor
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𝐀𝐧𝐧𝐨𝐮𝐧𝐜𝐢𝐧𝐠 𝐀𝐈-𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐢𝐧 𝐭𝐡𝐞 𝐀𝐩𝐚𝐜𝐡𝐞 𝐇𝐮𝐝𝐢 𝐒𝐥𝐚𝐜𝐤! 🚀 Got questions about Apache Hudi ? Get answers, instantly. We're thrilled to launch our new Slack channel, 𝗮𝘀𝗸-𝗮𝗶, in the official Apache Hudi workspace! This channel is

𝐀𝐧𝐧𝐨𝐮𝐧𝐜𝐢𝐧𝐠 𝐀𝐈-𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐢𝐧 𝐭𝐡𝐞 𝐀𝐩𝐚𝐜𝐡𝐞 𝐇𝐮𝐝𝐢 𝐒𝐥𝐚𝐜𝐤! 🚀

Got questions about <a href="/apachehudi/">Apache Hudi</a> ? Get answers, instantly.

We're thrilled to launch our new Slack channel, 𝗮𝘀𝗸-𝗮𝗶, in the official Apache Hudi workspace! This channel is
Emil (@emilsnotes) 's Twitter Profile Photo

Why would a $2 billion startup pay for an AI assistant for their docs, when they could build it themselves? No better person to answer that question than kapa customer Netlify, and their CTO Dana. They faced this exact decision - spend a lot of time and money building an Ask

Why would a $2 billion startup pay for an AI assistant for their docs, when they could build it themselves? 

No better person to answer that question than kapa customer <a href="/Netlify/">Netlify</a>, and their CTO Dana.

They faced this exact decision - spend a lot of time and money building an Ask
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We just spent 48 hours at NORDIC TechKomm talking with leaders at companies like Adobe and @Ericsson. It was an absolute blast 🔥 In-person events remind me that AI isn’t replacing any of our customers. We talked to SO MANY incredible technical writers who were more in demand

We just spent 48 hours at NORDIC TechKomm talking with leaders at companies like <a href="/Adobe/">Adobe</a> and @Ericsson. It was an absolute blast 🔥

In-person events remind me that AI isn’t replacing any of our customers. 

We talked to SO MANY incredible technical writers who were more in demand
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Honored to see kapa included in a write-up of “AI tools that actually work” alongside heavy-hitters like Anthropic, Claude Code, and @Notion AI! This post from @NutrientDocs, a $100m+ startup (and happy kapa.ai (YC S23) customer) is a great guide for anyone wanting to invest in AI

Honored to see kapa included in a write-up of “AI tools that actually work” alongside heavy-hitters like <a href="/AnthropicAI/">Anthropic</a>, Claude Code, and @Notion AI!

This post from @NutrientDocs, a $100m+ startup (and happy <a href="/kapa_ai/">kapa.ai (YC S23)</a> customer) is a great guide for anyone wanting to invest in AI
Emil (@emilsnotes) 's Twitter Profile Photo

An anonymous $100mm+ customer just gave me permission to share these stats from 1 year of using kapa.ai (YC S23). If you’re curious what AI ROI actually looks like, read on. The stats, after one year of an Ask AI assistant on their docs: - They experienced 35% fewer tickets → Massive

An anonymous $100mm+ customer just gave me permission to share these stats from 1 year of using <a href="/kapa_ai/">kapa.ai (YC S23)</a>. If you’re curious what AI ROI actually looks like, read on.

The stats, after one year of an Ask AI assistant on their docs:

- They experienced 35% fewer tickets → Massive
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I’m extremely proud to announce kapa as a sponsor for Write The Docs 2025 in Berlin! We absolutely love this conference. Write The Docs has this incredibly ability to attract the world’s best technical writers. Just skim the speaker list, and you’ll see incredible talks from

I’m extremely proud to announce kapa as a sponsor for Write The Docs 2025 in Berlin! We absolutely love this conference.

Write The Docs has this incredibly ability to attract the world’s best technical writers.

Just skim the speaker list, and you’ll see incredible talks from