Having offered refund Ryanair now offering voucher instead. Officially possible to stick to refund but ‘contact us’ gets to chatbot and queue for an agent. No phone number. No agent replying. Help!

Always wanted to do something amazing but far too much of a coward to do it IRL ...

Spring is helping organisations engage their communities in different ways at the moment. Because it never stops being important, not even when it might feel impossible. #agencyforchange #knowwhatmatters

Help WHSmith I have phoned, emailed and DMd and no response at all. I just want my son to be able to have his steam credit - nearly a week since Christmas Day now. It’s very unfair. Thanks.

Anyone else going round in endless circles with @UPSHelp Can’t just be me. Bill for late payment (no original bill for payment) arrived in May and I’ve been failing to get any actual explanation ever since never mind a conclusion. And it’s only got more complicated since. Arg.

The UPS @UPSHelp saga continues. I’ve now had a demand from a debt collection agency for the bill I never received. But can I actually speak to anyone at UPS? Fat chance. What an absolute shower.

Thanks Delv!s for spending 631 minutes with me in 2022. I couldn’t stop listening to No Ending. #SpotifyWrapped open.spotify.com/artist/4cHYNNA…

Hustlers, our Discord is NOW OPEN. Join the Discord, and RT this tweet to enter into a raffle for a chance to become a member of #SwaggerSociety! (Good for the next 24 hours only) discord.gg/7AcNdkcN

Not given to flattery, my parental nicknames included Pug, Struggle, Ratty and Wurrika. I realise when typing too fast that the last must have emerged from a typo. #bbcsaturdaylive BBC Radio 4 Nikki Bedi Danny Wallace

On #SuffolkDay I’d like to celebrate our brave and dedicated RNLI volunteers and staff throughout the county. Crew, station support, fundraisers and lifeguards alike do a fantastic job and don’t cost the tax payer a bean. Just a few of Southwold Lifeboat seen here.

My dog and me, back in the sea! What makes you happy?

A lovely spot for a Prison Reform Trust away day. It’s a privilege to be able to work with people who care so deeply about their work. Undoubtedly enhanced by this wonderful, peaceful space.

Morning Greater Anglia trying to book a train to London from Darsham or Manningtree on 11 November but nothing coming up. Help! Thanks.

Listen to two new in-depth interviews on #REV: Representing Excellent Values on Spotify open.spotify.com/show/5tnwsVAIY… Pia Sinha CEO Prison Reform Trust talks HMP Liverpool and her values. David Sheepshanks CBE St Georges Park and Ipswich Town on perseverence and inspirational people.

Hello Greater Anglia I have a q about fares. Booking 2 long journeys for January & what would have been c£50 now nearly £200. Has the policy on early booking changed, or something else? Darsham to Mancs/ Darsham to Brum. Making me doubt using train but I love trains! Thanks.

I have been cancelled with no easy way to respond by Vinted Vinted U.K. for trying to upload multivits. As always I searched for similar on the platform when setting price, and found exactly the same thing. I am super-p'd off since I had excellent reviews, all lost. V annoyed.

Modern #prisons | Modern #leaders. I'm helping Pia Sinha & @prisonreformtrust design & run a Next-Gen Governor Leadership Programme. 12 DGs will enjoy expert coaching, peer learning & deliver projects. Thanks to Governors/PGDs supporting Next-Gen Leaders into the programme.

Last but not least, our final Honorary Degree this year goes to Pia Sinha, CEO of the Prison Reform Trust, who becomes Doctor of the University for her outstanding contribution to prison reform in the UK. Huge congratulations Pia, we're proud to welcome you to the Keele community! 🎓🎉