We teamed up with @ManageEngine to bring you 7 real-world #ITSM success stories via 📈Jon📈, Jon Morley, Karen Ferris, @sbrahmer, Noel Bruton, Duncan Watkins (he/him), & John Custy for a new eBook. You can check it out here. buff.ly/3dbE2on

The value of empathy and other #itsm skills that are vital to manage #ex and support change. Duncan Watkins (he/him) #Forrester itSMF UK event

Are you breaking siloes down to encourage a better experience, and better outcomes? Duncan Watkins (he/him) delivering an excellent presentation at itSMF UK experience event this morning.

Thank you for inviting me!

We lost you 7 years ago 💔 We’ll never forget. theclubhq.com/weirsideranger…

Perfect Father's Day present for a dad of a particular vintage - now to start filling this in! ⚽️🏆🏴󠁧󠁢󠁷󠁬󠁳󠁿

Just in case you’re not already in the mood for it... 🎥 BBC Sport Wales #WAL | #EURO2020 | #TogetherStronger

There's only one way to start today 🏴󠁧󠁢󠁷󠁬󠁳󠁿

Pravda here going with the big story that everyoneis talking about. Tomorrow "Tractor production up 7,000% under the Great Leader".

Please complete the #TWATCHA for access to the #WorkEvent

If you’re horrified by what’s happening to Ukraine and its people, there are many practical ways to help. The Ukrainian Institute in London has put together a list of charities needing donations, as well as reputable media sources to follow. Please share👇🏻 ukrainianinstitute.org.uk/russias-war-ag…

Dydd Gŵyl Dewi Hapus! Happy St David's Day to all our Welsh residents 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Gareth Roberts

Bale 2 Austria 1. When it matters, he matters. He is quite simply our best ever. Cawr o ddyn.

When a dream becomes a reality 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿FIFA World Cup

I still can't quite believe it. We're going to the WORLD CUP!

Tory leadership candidates seem to be divided into whether you’d like someone to check their hard drive or their patio

This was great fun and I hope worth a listen. Thanks Barclay Rae 🧀 and Ian Aitchison for having me on!

“one” hates to speak ill of the dead but frankly the sooner this ossified umbrella is returned to the Hades branch of Timpson the fucking better

Never thought I'd see Wales in a major finals after this happened.