Profile Managed Marketing will be one of the key #eCommerce trends in 2018. We prepared an insightful blog post about Amazon-style experiences: bit.ly/2CHeZYJ Let us know your thoughts.

Do you have thoughts how to delight your customers? Here are ten ideas we like: bit.ly/2mbtP1z

Four strategies to help you go the extra mile in your customer services strategy: bit.ly/2qSzhfq What are your methods?

6 reasons why discounting is destroying your sales bit.ly/2FwbvsR – check out a great blog post from HubSpot. Do you know what to do instead?

Don’t Go it Alone: Tools for Building Customer Experiences – our latest blog is already online bit.ly/2Dh56ob Check it out and let us know which CX tools you use on a daily basis.

Different organizations define #CustomerExperience differently, but there are a few broad elements of CX that are ubiquitous. Today we discuss these basic elements so you can begin to consider how they relate to your company. bit.ly/2GeWkF1

A recent study from Parature estimates that poor customer experiences cost $83 billion in lost annual revenue in the U.S. Learn why building strong customer experiences is your number one sales tool: bit.ly/2DJqzlH

Why sales and discounts can cause damage and how to offer breaks without devaluing your products bit.ly/2ErHFpx via Entrepreneur

Customer relationships drive consumers more than you might realize. Today’s shoppers want to be seen and understood as individuals by the companies with whom they do business. Learn more about Customer Relationships in our latest blog post: bit.ly/2ErHFpx

Customer Experience: Identifying the Important Touch Points – read the latest post in our #eCommerce blog: bit.ly/2nJmR5J In your opinion, what are key elements of good customer experience?

Looking at future #eCommerce trends an exercise in “How do I understand and compete in the current marketplace.” As such, we have some well-educated guesses about near-term trends in the industry, to perhaps give you a head start on your strategic planning bit.ly/2nVLWKz

The evolution of #eCommerce has been swift and shows no signs of slowing down. The rise of mobile devices created the 24/7 connected user, which created the 24/7 shopper, which created the 24/7 store. Learn more in our latest blog bit.ly/2nVLWKz

Understanding Consumer Behavior Increases Conversions in #eCommerce – learn more in our blog bit.ly/2oiw04K

E-Commerce Users In the Future of Retail: Customer Experience is still the King – get more insights from our latest blog post: bit.ly/2ELbm3X #customerexperience, #futureretail, #ecommerce #personalization #Shopify

Your shopper is now very close to making a purchase decision. This is the time to employ the hard sell which is directly promoting the product and your store. Frictionless experiences lead to the purchase decision. Learn more: bit.ly/2oPSgDl #personaldiscounts

Consumer evaluation is one of the most crucial points of the shopper journey. As a buyer conducts research, his idea of the perfect product will begin to take shape. Read how differentiating builds customer trust & drives conversions in our latest blog bit.ly/2oWAHBm

The Shopper Journey is the key conceptual construct in cutting-edge #eCommerce marketing. Check out our new blog post about consumer needs and motivations bit.ly/2p8KNzf #shopify #shopperjourney #personalization

The Shopper Journey has many distinct stages, each with different touch points and opportunities to engage with your customers. One of the most influential stages is the second stage: Research. Check out our blog bit.ly/2FFHCpP #Shopify #ecommerce2018

E-Commerce is Thriving While Retailers Struggle – read our new blog post bit.ly/2ph1Joc #shopify #ecommerce #personalization

Automated Intelligent Marketing (AIM) is the use of AI to develop buyer profiles and create marketing campaigns. Rather than simply tasks, AIM adds cognition that increases marketers’ ability to identify patterns and build strategies. Read more: bit.ly/2u8eWVb