Customer Service Institute (@csia_institute) 's Twitter Profile
Customer Service Institute

@csia_institute

CSIA provides Customer Service Training and Certification and Service Excellence Awards and Recognition.
#CustomerServiceTraining #RedefiningServiceExcellence

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linkhttp://www.serviceinstitute.com calendar_today05-02-2009 19:49:00

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Customer Service Institute (@csia_institute) 's Twitter Profile Photo
Customer Service Institute
@csia_institute

2 years ago

On day 3 of #CustomerServiceWeek, our webinar topic is “Expressing Empathy.” We discuss why it's important to understand the difference between empathy and sympathy in customer service >> youtu.be/jgpgtAR9QCI?si… #NationalCustomerServiceWeek #CustomerServiceWeek2023#Empathy

On day 3 of #CustomerServiceWeek, our webinar topic is “Expressing Empathy.” We discuss why it's important to understand the difference between empathy and sympathy in customer service >> youtu.be/jgpgtAR9QCI?si… #NationalCustomerServiceWeek #CustomerServiceWeek2023#Empathy