Insist on yourself. Never imitate.

In preparing for battle I have always found that plans are useless, but planning is indispensable.

How you climb a mountain is more important than reaching the top.

It is never too late to be what you might have been.

Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can.

A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.

A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.

“I don’t pay good wages because I have a lot of money; I have a lot of money because I pay good wages.

Failure is just another way to learn how to do something right.

The critical ingredient is getting off your butt and doing something.

User experience is everything. It always has been, but it’s undervalued and underinvested in. If you don’t know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board.

Catch a man a fish, and you can sell it to him. Teach a man to fish, and you ruin a wonderful business opportunity.

I didn’t go to college, but if I did, I would’ve taken all my tests at a restaurant, ’cause ‘The customer is always right.’

Fall seven times, stand up eight

The true entrepreneur is a doer, not a dreamer.