New #touchpoint: Reed Smith & Chris Boyer discuss a study showing the average wait time for an appointment is nearly a month(!) and how health systems need to change their thinking to improve this critical enabler of patient experience. #hcldr #hcmktg touchpoint.health/podcast/tp297-…

Love this conversation I had with Chris Hemphill about the technical elements of content strategy.

New #touchpoint celebrating the 300th episode: Reed Smith & Chris Boyer reflect on how digital has evolved in hospitals and health systems over the last six years. Guests Kristin Faulder, Steve Leibforth & Tom Hileman (@HilemanGroup) answer "3 Questions": touchpoint.health/podcast/tp300-… #hcldr

Really enjoyed this conversation with Chris Hemphill - it allowed me to get geeky about structured content! I tried to clarify the interchange of content and technology - would love your thoughts!

New #TheMorningFix podcast: Hosts Amy Shepherd and Julie Dye are joined by guest Dr. Erica Montes, OB/GYN and founder of The Modern Mujer, a blog in English and Spanish dedicated to answering questions about health, motherhood and medicine. Listen: touchpoint.health/podcast/reachi…

This is worth a listen or a re-listen if you are building a Voice of Customer program. Special thanks to @AmyAuthenticx for the great interview and sharing her insights! #hcldr

Do you know the differences between CRM and Marketing Automation? Turns out, it's substantial (and many mistake one for the other). Give this a listen - good episode!

Are healthcare leaders ready for consumerism? In this episode, Reed Smith talk through the challenges health systems face when pursuing the modern healthcare consumer. Rob Klein joins to share the insights from his 202 Consumer Insights Study. Give this a listen!

Sign of things to come? www-wsj-com.cdn.ampproject.org/c/s/www.wsj.co…

In this week's podcast, Reed Smith & I discuss whether social media for hospitals and health systems is dead. Give the episode a listen, and let us know your thoughts! #hcic22 #hcldr #hcsm

It was a great conversation. Thanks for sharing this, Colin Hung

New #TheMorningFix podcast: Hosts Amy Shepherd and Julie Dye are joined by guest Vinay Singh to discuss a new cognitive therapy software to help children improve their reading and comprehension levels, due to dyslexia and other learning challenges. Listen: touchpoint.health/podcast/cognit…

New #touchpoint: Chris Boyer & Reed Smith discuss the tie between branding and reputation, and how organizations can leverage this to support recruitment and retention efforts: touchpoint.health/podcast/tp305-… #hcldr #hcmktg

It's my #Twitterversary! I have been on Twitter for 14 years, since 30 Apr 2008 (via Twi Age 🥳).

New #TheMorningFix podcast: Hosts Amy Shepherd and Julie Dye are joined by guests Byron Yu and Steven Chase to discuss how science informs the medical device field through their research on brain neuroactivity & cursory movement. Listen in to learn more! touchpoint.health/podcast/neuroa…

It's my #Twitterversary! I have been on Twitter for 15 years, since 30 Apr 2008 (via Twi Age 🥳).

Moving my former Twitter activity over to a new platform. I encourage you all to find me on Threads: threads.net/@chrisboyer

Edward Marx is the kind of #healthcare exec who's seen it all. In our new #podcast episode, he shares why he's adamant about empathy & patient-centered culture. Proud to partner w/ Bowstring Studios and touch point media (w/ host Chris Boyer): bit.ly/49Y1i69

Join our upcoming webinar with Chris Boyer to learn: ✅How user experience is changing with AI search ✅How to stay relevant & perform in AI search ✅Metrics for measuring results in AI search ✅Upcoming trends reshaping healthcare marketing Register👉bit.ly/457Gurm

📣We're hosting a webinar on June 27 at 1PM ET. Martha van Berkel will be joined by Chris Boyer to discuss the changing AI search landscape & key shifts that digital marketers in Healthcare should consider to stay ahead of the curve. Register here 👉 bit.ly/457Gurm