I don’t know if I’ve ever seen @BrennanLM more uncomfortable than on the latest episode of Breaking News, and I’m including the Grant O'Brien True Facts episodes in that estimation.

Needs > content > tech ✔️ User needs should influence what content types will be designed. ✔️ Required content types should influence what tech is chosen/how existing tech is used or adapted. #ContentDesign #UserCentredDesign

I can’t stress how much easier my life got as a content strategist once I started using Airtable. And before you say it, no, they haven’t paid me to say that. Being able to easily conduct a content audit has no price.

I still stand by my idea for an early-internet-themed Mediterranean restaurant named “ROFL FALAFEL”

In every organization I helped shift focus to more user-centered content, what always sold it was storytelling about the numbers. You gotta test, sure, but in your results you have to tell a compelling story about why your results are the way they are.

Me: Studies literature and philosophy instead of engineering because I hate math. Gets into design. "Why is there so much math!?!?!"

Start your morning with our 30 minute 'Rest and Reset' mix. Calm the body and prepare your mind for the day ahead. Featuring an instrumental selection of music from Above & Beyond, An Analog Guy, YOTTO and more. ⚪️ Listen youtu.be/YbIwlbDuG5I

MS Paint was a “drawing tool”, yet we don’t design interfaces with it. That’s like saying a chainsaw is a cutting tool. Sure, but you won’t see me filleting a fish with one.

Too real...

BREAKING: Jewish Comedian Ariel Elias got a beer thrown at her at a club in NJ for REFUSING to back down from a Trump heckler. Ariel was shocked. Picked it up. CHUGGED IT. The crowd cheered. As a comedian, I am SO proud of her. RT to cheer her on too!

I'm certain that Airbnb has run A/B tests in which they show users the final prices (including all fees) in search results. It likely reduced conversions so the growth team had its way and users are left with the misleading prices.

I am officially no longer the Engineering Manager for the Accessibility Experience Team at Twitter. I have words. 🧵

The ever-present challenge of communicating strategy to folks: What's smart isn't snazzy.

[the last remaining Twitter software engineer quietly enters the mainframe room and shuts the door; security camera audio picks up the faint sound of “A Bicycle Built for Two” before the feed is lost]

Tech debt is management's fault! They want things delivered fast instead of doing it correctly!" Okay, how long to do it correctly? "Anywhere from a weekend to 3 years. And also don't talk to me at all until I finish. And my paycheck better show up on time too." 🤪

There are few things that get under my skin like seeing a wrong OG image in a project I’d worked on years ago.

This is just such a delight!

I may be an outlier, but it’s not New Years to me unless I’m hearing @vornietom shouting “GREATEST CITY IN THE WORLD!” as @BrennanLM makes collapsing crystal noises.