RT Ask JCPenney Anjanette J. 🏳️‍🌈 💚🌹✌👊🏿👊🏾👊🏽👊🏼♀️♂️⚧️ Hello! We are sorry to hear that. Can you please follow us and send us a direct message? We would like to assist you further? Thank you for being a valud JCPenney!

@ Thank you for reaching out to us. Please follow and DM Ask JCPenney so we can better assist you. Thanks!

@mn_appiah1 We are experiencing some technical difficulties at this time. We are working diligently to resolve this. Please feel free to check back in a few hours. We apologize for the inconvenience.

@ErinMcclue We would like to look into this further. Please click on the link below to send us a DM. Thanks! x.com/messages/compo…

@PandaSauce27 Hi, we are replying to your direct messages, however you need to follow us at Ask JCPenney, and direct message us for our responses to post back to you. Thank you.

@ Please follow and DM us Ask JCPenney, so we may provide you with information on how to check on your repair.

@kurtzy78 Hello Heather, Unfortunately, we are not able to accept a Sephora giftcard on jcp.is/3nqkIIW at this time. You may use it in our Sephora store inside of JCPenney. We hope that helps. Thanks!

@kurtzy78 Hi Heather, We are sorry that you didn't see our response. Can you please double check your privacy settings, so we can respond to your DM in private? It appears that we are unable to locate your screen name when responding. That may be part of the problem. Thanks!

@Cory36825741 Good morning, Cory. Please follow and DM us Ask JCPenney, so we may better assist you with your order.

@c_a_r_l_s_ Thank you for reaching out to us about your associate discount, we certainly apologize for any confusion or frustration! Please follow and DM us at Ask JCPenney so that we may reply to your DM.