Calling to cancel my Comcast service was the best thing I’ve done all week. Thanks gowaveg.com!

#customersupport: "Don't defend it; advocate for it." -Andrew Spittle helpscout.net/blog/careers-i…

Some photos from hiking out the Timberline trail on Tuesday. - andrewspittle.com/2016/09/02/tim…

@danielbachhuber Yikes!

Phone shells - andrewspittle.com/2016/09/20/pho… #a8cgm

"Pessimism loves company. But optimism makes companies." And more from John Maeda at design.blog/2016/09/22/joh…

@danielbachhuber Wha?! Review?

Interested in customer support as a career? We’re hosting #SupConf in NYC next month. Still a few tickets left! - andrewspittle.com/2016/10/19/sup…

Shout out to iOS 10.0.3 for bricking my iPhone. Fun times.

Wondering what to include in your resume for a job application? My quick advice - andrewspittle.com/2016/10/24/res…

@danielbachhuber You and scott tran share this frustration. He looked at a bunch recently.

Other than ؘ, what banks do people actually enjoy using? Very unenthusiastic Simple customer right now.

Every time I have to call another airline I miss the service @alaskaair provides. They’re stellar where other airlines are a letdown.

I have 40 hours of plane travel over the next week; what’s your favorite movie that I should watch?

Short interview with the folks Directly about what we look for in hiring for our support team Automattic - vimeo.com/198408049

Live in the Asia-Pacific region? We're #hiring! We're in AU & NZ this week but if you live in the AP, apply! #remote buff.ly/2m5IQ6x

Lisbon rooftop - andrewspittle.com/2017/03/10/lis…

Folks KLM providing stellar phone support right now. Kudos.

If you’re interested in what I’m reading and listening to these days check out margins.blog. I’ll be far more active there than I’ve been (or plan to be) on Twitter.