Been using Boomerang boomeranggmail.com to schedule messages in Gmail or make emails go away until I'm ready. Highly recommended.

ah NatWest - proving that the best way to avoid bad customer feeback is to completely ignore your customers altogether

Hey, Adam Hills #isitok that even the Brexit wikipedia page is too long to navigate comfortably?

Dear #WhiskySanta, please may you put Rammstein Rum from Master of Malt under my tree? I've been really good this year! masterofmalt.com/asksanta/rum/r…

Customer service 101 from HSBC UK here: Sarah: 'I haven't received this letter' HSBC: 'We definitely sent this letter' S: 'Well, I didn't receive it. Can you please resend it?' H: 'No' S: 'Why?' H: 'Our department don't send letters' ?????

so then, after claiming Shroedinger's letter did definitely exist, we had this from HSBC UK H: 'You need to go into a branch' S: 'But we're in lockdown' H: 'Yes, I wouldn't advise that' S: 'Ok, so what do i do?' H: 'Well, you have to go to a branch' Whut?

In essence, HSBC UK have told sarah that they definitely sent a letter, despite them not being able to send letters, and the only way to sort it out was to go to a branch, which they wouldn't advise. All to fix a problem cause by them giving the wrong advice in the first place.

Just had a mail from them: 'Your club can't open immediately, but we're still going to take your money. Don't worry though, here's 5 free guest passes that we'll then use to harass whoever you bring to sign up'

They then go on to say that they've improved safety by decreasing the capacity at their clubs - something that was already at a premium pre-lockdown. Naturally, you can still sign up to become a new member. 'OK' we think. We'll mail them to ask to pause our membership further..

'Sorry - our staff are off and we won't be dealing with membership queries until our clubs are open' So in essence: 1. Our club might be open at some point 2. We're going to take your anyway 3. You can't talk to us until it's open, which is after we take your money.

theguardian.com/commentisfree/… great article from Diane Morgan. Last June, DPDgroup delivered a package to a 13 year old kid stood at the bus stop at the end of our driveway because we weren't in (it was 730 am) package contained 2 bottles of rum and one bottle of whiskey...

We are truly overwhelmed with the response to the band so far, thank you all so much! ⚰️

Pre-order is now live! Limited bundles available, LP, CD, T-shirts and coffin shaped enamel pins! 🖤⚰️🖤 #funeralshakes x.com/FuneralShakes/…

NEW SINGLE by Funeral Shakes - featuring members of Gallows and The Smoking Hearts. What do you reckon? youtube.com/watch?v=BjLqLy…

cc @HoldTightPR

A statement from the powers that be 🚚🚛🚚🚛🚜...