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This Mother’s Day, we took a moment to celebrate and honor the many forms of motherhood present across our organization, we recognize that motherhood takes many shapes, and every one of them deserves to be seen, valued, and celebrated. Happy Mother’s Day❤️🎉

Every new hire has potential, and the right training brings it to life. Discover how top brands use AI to create personalized, continuous learning experiences that empower agents to succeed in our latest blog. Explore now! intouchcx.com/thought-leader…

We’re proud to represent CX leadership at the CXO Exchange in Memphis from May 14–16! Join our experts, Julie Kiernan and Emilio Estrada, for insightful discussions and collaborations that will shape the future of customer experience. See you there!

Excited for the Data Security Summit (iSMG) in Dallas on May 15th! Join Elena Michaeli, our Director of Fraud and Risk, for insights on data infrastructure and fraud prevention. Key topics include securing machine identities and cloud protections. See you there!

IntouchCX celebrates two Silver wins in LATAM! 🥈 Marcela Ramirez was named Best Professional 2025 at the Premio LATAM Awards, and our Payroll teams won Best Innovation Strategy at the CX Interaction Awards. Proud of our people-first excellence.

At Marketplace Risk, our Director of Fraud & Risk, Elena Michaeli, joined Alexander Hall, Trust & Safety Architect, and Tina VanBrunt, Global Board of Directors, for a powerful discussion on strategies to prevent fraud, reduce exposure, and build safer online communities.

Join us at CCW Las Vegas from June 9–12 as we explore the future of customer experience, from AI to digital transformation. Meet our expert team, including Jeff Clements and Sheri Chuchmuch. Let’s discuss trends and challenges at Booth #325!

In Guatemala and Colombia, we’ve created daily virtual and in-person wellness spaces that help our teams care for both their physical and mental health. Whether it's a quick stretch or a mindful moment, we’re all about turning the everyday into energy boosts. 💪💫

At Marketplace Risk, VP Alexandra Popken and Artsy’s Andrew Boos discussed leading with influence in a session on Trust & Safety. They shared strategies for aligning with revenue leaders and using risk mapping to build buy-in and integrate safety into the strategy.

We're counting down to CCW Las Vegas, June 9–12! Stop by Booth #325 to meet our amazing team and explore new possibilities in CX innovation. We’d love to hear what challenges you're solving and where you’re headed next. See you there! #CCW

In our latest blog, we explore how WebPurify, an IntouchCX company, is shaping the future of digital safety through key milestones in 2024 and what lies ahead👇 intouchcx.com/thought-leader…

76% of customers prefer brands in their native language. It’s more than translation—AI-powered CX boosts clarity, trust, and global reach with cultural accuracy, speed, and empathy. Discover how in our latest blog. intouchcx.com/thought-leader…

What does your brand stand for when no one’s watching?  In our latest blog, we explore why content moderation plays a defining role in your brand reputation and what leading platforms are doing to get it right 👇 intouchcx.com/thought-leader…

Our Marketing team in Guatemala recently came together for a team lunch, focused on strengthening relationships and fostering collaboration in and out of the workplace. At IntouchCX, building meaningful connections is more than a moment, it’s part of our culture. 💚💫

Our Jamaica team proudly joined the National Labour Day movement with a beautification project at Cornaldi Avenue Primary School. 💚👏 From cleaning up to planting, we rolled up our sleeves and worked together to uplift a space that shapes young minds every day.

Your brand's message extends beyond campaigns into every interaction. By aligning marketing and trust & safety, brands can launch safer campaigns, address risks early, and foster inclusive user experiences. Read more in our blog! intouchcx.com/thought-leader…

At IntouchCX, our guiding principles are "Our 10 Things," which shape our work and success. We're excited to celebrate our "10 Things Awards," with nominations from team members recognizing peers who embody these values. Congrats to all nominees and winners! 🎉

We celebrated World Environment Day at our Bengaluru campus with exciting activities like the "Trash to Treasure" challenge and the Green Market. Thanks to everyone who joined us in promoting mindful living and sustainability! Every action counts! 💚 🌍

CCW Las Vegas was a huge success last week! At IntouchCX, we build comprehensive customer experience strategies, seamlessly integrating advanced AI with essential back-office and trust & safety services. Learn more👇 intouchcx.com/solutions/?utm…

Join us at the ACFE Research Institute Annual Meeting in Omni Nashville this Thursday, June 26th! Meet our Director of Fraud & Risk, Elena Michaeli, to discuss our fraud frameworks and solutions. We hope to see you there! #ACFE