ComputerTalk (@icecomputertalk) 's Twitter Profile
ComputerTalk

@icecomputertalk

ice Contact Center modernizes the call center with business application integrations, AI, and analytics across all communication channels.

ID: 102694696

linkhttps://www.computer-talk.com/ calendar_today07-01-2010 14:32:50

4,4K Tweet

447 Followers

505 Following

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Only a week left! ⏳Join us on August 27 at 12 pm ET for a live session on overcoming contact center challenges in education. Secure your spot now to gain insights and best practices. Register today: buff.ly/3ManoIt

Only a week left! ⏳Join us on August 27 at 12 pm ET for a live session on overcoming contact center challenges in education. Secure your spot now to gain insights and best practices. Register today: buff.ly/3ManoIt
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Meet our new hire, Kinn! Kinn climbed the highest mountain in Malaysia when he was in sixth grade. We're excited to have him join our Finance and Accounting team this week. Welcome to ComputerTalk! #NewHire

Meet our new hire, Kinn! Kinn climbed the highest mountain in Malaysia when he was in sixth grade. We're excited to have him join our Finance and Accounting team this week. Welcome to ComputerTalk!
 
#NewHire
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Meet our new hire, Rafay! Rafay loves to play pool and enjoys challenging others to a game. We're excited to have him join our Technical Support team this week! Welcome to ComputerTalk! #NewHire

Meet our new hire, Rafay! Rafay loves to play pool and enjoys challenging others to a game. We're excited to have him join our Technical Support team this week! Welcome to ComputerTalk!

#NewHire
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Meet our new hire, Narthanan! Narthanan has a 3 year old Australian cattle dog named Chellam (Tamil for sweetheart!). We're excited to have him join our Technical Support team this week. Welcome to ComputerTalk! #NewHire

Meet our new hire, Narthanan! Narthanan has a 3 year old Australian cattle dog named Chellam (Tamil for sweetheart!). We're excited to have him join our Technical Support team this week. Welcome to ComputerTalk!
 
#NewHire
ComputerTalk (@icecomputertalk) 's Twitter Profile Photo

Unlock the power of your call center with AI-driven speech analytics! 🎙️ Discover how they can transform conversations into actionable insights, helping you continuously enhance your customer experience. Check it out: buff.ly/3AAiqm8 #SpeechAnalytics #CustomerExperience

Unlock the power of your call center with AI-driven speech analytics! 🎙️ Discover how they can transform conversations into actionable insights, helping you continuously enhance your customer experience. Check it out: buff.ly/3AAiqm8  #SpeechAnalytics #CustomerExperience
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Automated messaging can help enhance communications, safety measures, and administrative efficiency in the education industry. Find out how in today's blog! buff.ly/3yK2pcF.

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🔥Call center burnout can seriously impact your customer service efforts. Learn the signs, understand the impact, and discover best practices to keep your team energized! Dive into our guide to prevent burnout in your call center: buff.ly/3YUrFrc #EmployeeWellbeing

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Just a few days left until our next webinar! Join us at 12:00 PM ET on Tuesday, August 27th, to learn about common challenges faced by the education industry and how to overcome them using modern contact center solutions: buff.ly/3ManoIt We can't wait to see you there!

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Boost customer satisfaction and cut costs with Conversational AI! 🤖 Learn how AI chatbots and speech analytics can enhance your customer service while cutting costs. Find out more: buff.ly/4dPXtld #ConversationalAI # CustomerService

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Want to improve your education contact center’s efficiency? Join us tomorrow, August 27th, at 12 PM (ET) to learn how to tackle key challenges in education. Register now to secure your spot: buff.ly/3ManoIt

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🔍 Want to boost your contact center's performance? Our ultimate guide explores how dashboards can enhance productivity, optimize customer experiences, and reduce costs. Discover more: buff.ly/3XjbPFg #ContactCenterDashboards #KPI

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Today was a beautiful day for lawn games and a make-your-own-sundae bar at our HQ! We had a great time and can't wait for our next event 😄

Today was a beautiful day for lawn games and a make-your-own-sundae bar at our HQ! We had a great time and can't wait for our next event 😄
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Transform your call center with virtual agents! Discover how they reduce costs, enhance customer satisfaction, and boost productivity: buff.ly/4cwcvfz #VirtualAgents #CustomerExperience #ContactCenter

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From a fresh graduate to a thriving professional, Erica's journey at ComputerTalk is one of growth, surprises, and lifelong friendships. Explore her story in this blog: buff.ly/4g1ZBIE ! 🚀

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Did you know that 90% of contact centers report measurable improvements in resolution speeds when using AI tools? Find out how AI can help improve your contact center operations in our latest blog! buff.ly/47e2jXC.

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Looking to elevate your customer experience but don't know where to start? Consider integrating your contact center with Microsoft Teams. Learn more here: buff.ly/47cwRJl.

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Did you know that 82% of patients prioritize customer service quality when choosing healthcare providers? Check out our blog to find out how you can improve your patient communications! buff.ly/4cT169p

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Happy Back-to-School season! Contact centers play a valuable role in the education industry. Check out our blog to learn how they support and improve many day-to-day operations: buff.ly/4ebszDZ

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1 WEEK AWAY— Don't miss out! 🚀 Join our Slice of ice to get an exclusive look at the all-new ice 14 on September 11 at 12 PM (EDT). Sign up now to secure your spot! buff.ly/4geaTK6 #iceContactCenter #ice14 #IVR #SpeechAnalytics

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Optimizing your call center helps you increase efficiency and improve experiences for both customers and agents. Find out how in our latest blog! buff.ly/3z40L5R.