Banking & Payments Federation Ireland and Safeguarding Ireland are today alerting customers that dedicated phonelines and supports for vulnerable customers moving bank account, as well as their carers, remain in place across all five retail banks. bpfi.ie/?p=6749

Our éist Staff Culture Survey 2023 is open. If you work for one of our member banks we want to hear your views. It’s easy to complete the éist Staff Culture survey. It takes around 15 minutes and it’s totally confidential. AIB Bank of Ireland @permanenttsb Financial Services Union

You can do it on your PC, tablet or mobile – at work, at home or on the go! If staff share their thoughts in the survey, we can continue to make some real change. éist - we are listening.

The IBCB welcome the new laws on assisted decision-making which came into effect this week and congratulate Decision Support Service on their launch. Our member banks are here to help customers. Customers who need additional support can contact their bank for more information.

WATCH: The Irish Banking Culture Board's (Irish Banking Culture Board) purpose is to work with our member banks to rebuild trustworthiness with the public.

The IBCB is delighted to launch a 4-part series in the Irish Farmers Journal on how banks can work with customers to improve financial awareness and better serve the farming sector’s banking needs farmersjournal.ie/applying-for-b…

The 2nd of the IBCB’s 4-part series in the Irish Farmers Journal covers the importance of a strong business relationship between farming customers and their bank farmersjournal.ie/building-a-rel…

In the 3rd of the IBCB’s 4-part series, we cover the topic of banking supports available to farming customers in a rapidly changing sector farmersjournal.ie/banking-suppor…

In the IBCB’s final article in our 4-part series, we share information on credit products available to farmers from their bank farmersjournal.ie/credit-product…

The IBCB welcomes the new Assisted Decision-Making law & Decision Support Service, supporting people with their decision-making, including finances. Safeguarding Ireland Decision Support Service

The 2023 éist Public Trust in Banking Survey is now live. The report shows that gradual progress is being made. The challenge is to accelerate the pace of that progress. Read more at the link below: irishbankingcultureboard.ie/publications/e…

Final part of the IBCB's financial awareness campaign for farmers is now live