Must watch 1 minute video at the end. "I know what to do but my hands are tied by the constraints in my system" David Vaughan @CarmelanndDaly Suzanne Crowe mey Developing Individual “Resilience” Isn’t Enough to Heal Moral Injury ihi.org/communities/bl… via Institute for Healthcare Improvement (IHI)

.Dr Rachel Clarke read your review of Sir Jeremy Hunt MP book on #patientsafety We need to know how to be safe - so look at our new @OUPMedicine Oxford Academic Handbook of Patient Safety written by people who are in the frontline - translation of theory to action bit.ly/3LcfXys

The International Forum on Quality & Safety in Healthcare starts tomorrow. There will be 2,400 improvers at the venue in Gothenburg. Everyone can join in by following hashtag #Quality2022 on Twitter. The Mental Elf will be live tweeting. The keynote speeches will be streamed live

Prof McMurray writes on the challenges of coping with difficult emotions at work, including responsibilities of self, professions, and employers (he also takes us inside a prison!) Check it out here: journals.sagepub.com/doi/full/10.11…

Join our MSc in Healthcare Management programme information session with Programme Director, Dr Eidin Ni She. Tomorrow, 28th June at 2pm (Dublin time) Register now: 100896engagecms.campusnexus.cloud/gsm-hcm-progra…

Some fantastic talks from GSK, Perrigo Company plc and Pfizer Ireland at the inaugural RCSI Research Summer School "Healthcare Sector: An Industry Perspective" session for our undergraduate students participating in this year’s Research Summer School Programme RCSI Research and Innovation

What does a ‘high-reliability organisation’ look like in health care? This qualitative study explored the perspectives of 71 participants on the ‘Caring Safely’ programme, implemented at a Canadian paediatric referral centre. bit.ly/3NpW5rQ

After action review is a powerful tool for team reflection, respect, reframing in healthcare. #AAR Cornelia Stuart iCAARE Claire Costigan @NationalQPS Olivia Wall

Do open-ended questions help healthcare teams to debrief effectively? @Mi_Minka and colleagues found that when debriefers pair their observations and opinions with open-ended questions & ask specific questions, they can help participants to reflect. bit.ly/3BRMTdF

Teams need to focus on learning, not just doing. When teams focus only on getting a job done, they perform worse than teams that also spend time learning from each other. Groups should be encouraged to think about learning for the future, not just on what they are doing now.

Delighted to share our new paper - published today! We explore the underpinning sociocultural contexts of NHS organisations who *respond to* and *use* online patient feedback differently Rebecca Lawton Laura Sheard Jane O'Hara journals.sagepub.com/doi/10.1177/20…

“I’m still writing about the same things I’ve been writing about a decade ago.” Shaun Lintern says. Curious to listen in on the keynote on “Why aren’t we learning from past mistakes” #HSJpatientsafety

Delighted to attend #HSJpatientsafety Congress 2022 - how can we learn and design learning systems? Mary Dixon-Woods: importance of understanding context, especially structural helplessness and inertia, and using evidence to scrutinise all elements of a system.

.Mary Dixon-Woods "structural secrecy systematically suppresses what we learn and know"; "need for solutions". ..opportunity for informal and formal AAR to learn from mistakes to excellence #HSJpatientsafety HSE Research & Development iCAARE

Thank you @JoMurrayWxAHSN for sharing such a perfectly concise summary of my story about an experience that shifted our team’s perspective from seeing QI as an ‘added extra’ to embracing it in our approach to finding solutions to delivering better and more effective patient care

Thank you to all who came to our presentation Patient Safety Congress & Awards For those of you wanting more insight into our team’s QI process, change cycles, data collection and multidisciplinary team engagement please watch the video below. #HSJpatientsafety (1/2) m.youtube.com/watch?v=Gvwuj0…

And we're all set for this year's RCSI Research day! Come check out our iCAARE study poster led by Siobhan McCarthy and colleagues - Stand ASP11! RCSI #ResearchDay2023

New open access article led by Siobhan McCarthy, provides video resources designed to educate healthcare staff about a methodology known as After Action Review (AAR). Read here: bmjopenquality.bmj.com/content/12/3/e…